Some services are degraded
Welcome to our new local outages page. We'll list unplanned outages affecting a significant number of customers here. Download the app to get notifications when outages affect your service.
Previous incidents
Unplanned 4G service outage in localised area.
Updated Jun 12, 2026 at 12:57am UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Petermann 0872, Yulara 0872.
The issue stemmed from Parent: Data-flow, impacting approximately 2694 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 11/06/2026 10:10 AM
Last update: 12/06/2026 10:36 AM
Next update: 13/06/2026...
21 previous updates
Unplanned 4G service outage in localised area.
Resolved Jun 11, 2026 at 4:57pm UTC
We recently experienced a significant local network outage affecting 4G in the following localities: Lajamanu 0852.
The issue stemmed from Parent: Data-flow, impacting approximately 602 services. Services have now been restored. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 11/06/2026 10:10 AM
Last update: 12/06/2026 01:43 AM
Next update: 13/06/2026 12:13 AM
Issue restore time: 12/06/2026 06:30 PM
10 previous updates
Unplanned 4G service outage in localised area.
Resolved Jun 11, 2026 at 3:57pm UTC
We recently experienced a significant local network outage affecting 4G in the following localities: Mutitjulu 0872, Petermann 0872.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1006 services. Services have now been restored. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 11/06/2026 10:10 AM
Last update: 12/06/2026 12:55 AM
Next update: 12/06/2026 06:13 PM
Issue restore time: 12/06/2026 06...
6 previous updates
Unplanned 4G service outage in localised area.
Resolved Jun 11, 2026 at 3:57pm UTC
We recently experienced a significant local network outage affecting 4G in the following localities: Lake Argyle 6743.
The issue stemmed from Parent: Data-flow, impacting approximately 417 services. Services have now been restored. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 11/06/2026 10:10 AM
Last update: 12/06/2026 12:55 AM
Next update: 12/06/2026 12:13 PM
Issue restore time: 12/06/2026 08:00 PM
10 previous updates
Unplanned 4G service outage in localised area.
Updated Jun 11, 2026 at 1:28am UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Barney Point 4680, Boyne Island 4680, Callemondah 4680, Clinton 4680, Coral Sea 4800, Gladstone Harbour 4680, Glen Eden 4680, Kin Kora 4680, New Auckland 4680, Oconnell 4680, South Gladstone 4680, South Trees 4680, Sun Valley 4680, Tannum Sands 4680, Telina 4680, Toolooa 4680, West Gladstone 4680.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximate...
45 previous updates
Unplanned 4G service outage in localised area.
Resolved Jun 11, 2026 at 12:58pm UTC
We recently experienced a significant local network outage affecting 4G in the following localities: Benalla 3672.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1235 services. Services have now been restored. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 30/05/2026 10:52 AM
Last update: 01/06/2026 12:35 AM
Next update: 02/06/2026 12:35 AM
Issue restore time: 02/06/2026 06:00 PM
16 previous updates
Unplanned 4G service outage in localised area.
Resolved Jun 11, 2026 at 12:58pm UTC
We recently experienced a significant local network outage affecting 4G in the following localities: East Arnhem 0822, Nhulunbuy 0880.
The issue stemmed from Parent: Data-flow, impacting approximately 3072 services. Services have now been restored. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 01/06/2026 03:32 PM
Last update: 02/06/2026 01:47 AM
Next update: 04/06/2026 10:48 AM
Issue restore time: 02/06/2026 10:30 AM
19 previous updates
Unplanned 4G service outage in localised area.
Resolved Jun 11, 2026 at 12:57pm UTC
We recently experienced a significant local network outage affecting 4G in the following localities: Dalysford 4671, Damascus 4671, Delan 4671, Drinan 4671, Gin Gin 4671, Horse Camp 4671, Mcilwraith 4671, Monduran 4671, Tirroan 4671.
The issue stemmed from Cable Cut, impacting approximately 1227 services. Services have now been restored. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 09/06/2026 02:52 AM
Last update: 09/06/2026 07:07 P...
9 previous updates
Unplanned 4G service outage in localised area.
Resolved Jun 11, 2026 at 12:28pm UTC
We recently experienced a significant local network outage affecting 4G in the following localities: Bowenville 4404, Cecil Plains 4407, Dalby 4405, Grassdale 4405, Nandi 4405, Saint Ruth 4405, Springvale 4405, Tipton 4405.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1503 services. Services have now been restored. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 03/03/2026 08:00 AM
Last upd...
64 previous updates
Unplanned 4G service outage in localised area.
Resolved Jun 11, 2026 at 9:58am UTC
We recently experienced a significant local network outage affecting 4G in the following localities: Baddaginnie 3670, Benalla 3672, Goomalibee 3673, Tarnook 3670.
The issue stemmed from Parent: Site failure, impacting approximately 1560 services. Services have now been restored. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 05/06/2026 11:44 PM
Last update: 09/06/2026 12:04 AM
Next update: 10/06/2026 02:08 AM
Issue restore time: UNKNOWN
7 previous updates
Unplanned 4G service outage in localised area.
Resolved Jun 11, 2026 at 9:57am UTC
We recently experienced a significant local network outage affecting 4G in the following localities: Borroloola 0854, Mcarthur 0852.
The issue stemmed from Cable Cut, impacting approximately 1042 services. Services have now been restored. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 08/06/2026 02:47 AM
Last update: 09/06/2026 07:07 PM
Next update: 11/06/2026 02:08 AM
Issue restore time: 08/06/2026 10:30 AM
8 previous updates
Unplanned 4G service outage in localised area.
Resolved Jun 11, 2026 at 9:28am UTC
We recently experienced a significant local network outage affecting 4G in the following localities: Ardglen 2338, Big Jacks Creek 2339, Bithramere 2340, Blackville 2343, Borambil 2343, Braefield 2339, Breeza 2381, Calala 2340, Caroona 2343, Carroll 2340, Cattle Creek 2339, Chilcotts Creek 2339, Curlewis 2381, Currabubula 2342, Dungowan 2340, Duri 2344, Garoo 2340, Goonoo Goonoo 2340, Gowrie 2330, Gowrie 2340, Gunnedah 2380, Kars Springs 2337, Kingswood 2340, Kingswood 2550, Kingswood 2747, L...
16 previous updates