Previous incidents
Unplanned 4G service outage in localised area.
Updated Apr 26, 2026 at 5:27pm UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Bowenville 4404, Cecil Plains 4407, Dalby 4405, Grassdale 4405, Nandi 4405, Saint Ruth 4405, Springvale 4405, Tipton 4405.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1503 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage...
7 previous updates
Unplanned 4G service outage in localised area.
Updated Apr 26, 2026 at 11:57am UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Granville Harbour 7469, Macquarie Heads 7468, Southwest 7140, Strahan 7468, Trial Harbour 7469, West Coast 7321.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1084 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: I...
12 previous updates
Unplanned 4G service outage in localised area.
Updated Apr 26, 2026 at 8:57am UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Bilingurr 6725, Broome 6725, Cable Beach 6726, Djugun 6725, Minyirr 6725, Waterbank 6725.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 327 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time o...
25 previous updates
Unplanned 4G service outage in localised area.
Updated Apr 26, 2026 at 2:58am UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Bogandilla 4425, Bundi 4419, Glenaubyn 4424, Guluguba 4418, Jackson North 4426, Wandoan 4419, Woleebee 4419.
The issue stemmed from Cable Cut, impacting approximately 476 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 10/04...
28 previous updates
Unplanned 4G service outage in localised area.
Updated Apr 26, 2026 at 12:58am UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Bungaban 4419, Grosmont 4419, Guluguba 4418, Roche Creek 4419, Wandoan 4419.
The issue stemmed from Parent: Site failure, impacting approximately 754 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 10/04/2026 07:01 AM
Last u...
27 previous updates
Unplanned 4G service outage in localised area.
Updated Apr 25, 2026 at 6:58pm UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Baines 0852, Bradshaw 0852, Thamarrurr 0822, Wadeye 0822.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1409 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 07/04/2026 06:20 AM
La...
40 previous updates
Unplanned 4G service outage in localised area.
Updated Apr 26, 2026 at 11:27am UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Baines 0852, Bradshaw 0852, Thamarrurr 0822, Wadeye 0822.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 295 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 05/04/2026 05:38 PM
Las...
31 previous updates
Unplanned 4G service outage in localised area.
Updated Apr 26, 2026 at 4:27pm UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Thamarrurr 0822, Wadeye 0822.
The issue stemmed from Parent: Data-flow, impacting approximately 369 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 04/04/2026 02:01 AM
Last update: 04/04/2026 03:04 PM
Next update: 04/04/2026...
31 previous updates
Unplanned 4G service outage in localised area.
Updated Apr 26, 2026 at 9:58am UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Cardross 3496, Carwarp 3494, Iraak 3494, Irymple 3498, Koorlong 3501, Mallee 2738, Mildura 3500, Monak 2738, Nangiloc 3494, Paringi 2738, Red Cliffs 3496, Trentham Cliffs 2738.
The issue stemmed from Local Power Failure, impacting approximately 354 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience ...
30 previous updates
Unplanned 4G service outage in localised area.
Updated Apr 26, 2026 at 11:58am UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Burrup 6714, Dampier 6713, Dampier Archipelago 6713, Gap Ridge 6714, Gnoorea 6714, Maitland 6714, Mardie 6714.
The issue stemmed from Local Power Failure, impacting approximately 385 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of ...
31 previous updates
Unplanned 4G service outage in localised area.
Updated Apr 25, 2026 at 7:58pm UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Carrarang 6532, Denham 6537, Francois Peron National Park 6537, Shark Bay 6537.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 728 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 2...
37 previous updates
Unplanned 4G service outage in localised area.
Updated Apr 26, 2026 at 11:27am UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: American Beach 5222, American River 5221, Ballast Head 5221, Baudin Beach 5222, Birchmore 5223, Brown Beach 5222, Brownlow Ki 5223, Cassini 5223, Cygnet River 5223, Destrees Bay 5223, Dudley 5222, Dudley East 5222, Dudley West 5222, Haines 5223, Island Beach 5222, Kangaroo Head 5222, Kingscote 5223, Kohinoor 5223, Macgillivray 5223, Menzies 5223, Muston 5221, Nepean Bay 5223, Pelican L...
34 previous updates
Unplanned 4G service outage in localised area.
Updated Apr 26, 2026 at 9:58am UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Namoi River 2346, Wimborne 2346.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1949 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 26/03/2026 03:13 PM
Last update: 27/03/2026 12:...
41 previous updates
Unplanned 4G service outage in localised area.
Updated Apr 26, 2026 at 1:58am UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Aurukun 4892, Mission River 4874.
The issue stemmed from Severe weather, impacting approximately 993 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 20/03/2026 12:56 PM
Last update: 24/03/2026 01:36 AM
Next update: 25/03/202...
43 previous updates