Previous incidents

We are continuing to experience a significant local network outage affecting 4G in the following localities: Drouin 3818.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1328 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: IN PROGRESS
Date & time of issue: 12/03/2026 01:29 AM
Last update: 12/03/2026 10:21 AM
Next update: 1...

We recently experienced a significant local network outage affecting 4G in the following localities: Dulyalbin 6425, Ghooli 6426, Marvel Loch 6426, Moorine Rock 6425, Mount Hampton 6426, Mount Palmer 6426, Parker Range 6426, Skeleton Rock 6426, South Yilgarn 6426, Southern Cross 6426.

The issue stemmed from Parent: Data-flow, impacting approximately 276 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of...

We are continuing to experience a significant local network outage affecting 4G in the following localities: Beresford 6530, Bluff Point 6530, Bowes 6535, Buller 6532, Drummond Cove 6532, Geraldton 6530, Glenfield 6532, Horrocks 6535, Howatharra 6532, Moresby 6530, Oakajee 6532, Sandy Gully 6535, Spalding 6530, Strathalbyn 6530, Sunset Beach 6530, Waggrakine 6530, Webberton 6530, West End 6530, White Peak 6532, Wonthella 6530.

The issue stemmed from Telstra Network (Hardware/Software/Config)...

We recently experienced a significant local network outage affecting 4G in the following localities: Angourie 2464, Chatsworth 2469, Freeburn Island 2464, Goodwood Island 2469, Gulmarrad 2463, Harwood 2465, Iluka 2466, Micalo Island 2464, Mororo 2469, Palmers Channel 2463, Palmers Island 2463, Taloumbi 2463, The Freshwater 2466, Warregah Island 2469, Wooloweyah 2464, Woombah 2469, Yamba 2464, Yuraygir 2464.

The issue stemmed from Parent: Site failure, impacting approximately 1332 services. S...

We recently experienced a significant local network outage affecting 4G in the following localities: Angourie 2464, Esk 2472, Freeburn Island 2464, Goodwood Island 2469, Iluka 2466, Micalo Island 2464, Palmers Channel 2463, Palmers Island 2463, The Freshwater 2466, The Gap 2472, The Gap 2650, Woody Head 2466, Wooloweyah 2464, Woombah 2469, Yamba 2464, Yuraygir 2464.

The issue stemmed from Parent: Site failure, impacting approximately 1251 services. Services have now been restored. We apologi...

We are continuing to experience a significant local network outage affecting 4G in the following localities: Bowenville 4404, Cecil Plains 4407, Dalby 4405, Grassdale 4405, Nandi 4405, Saint Ruth 4405, Springvale 4405, Tipton 4405.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1503 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage...

We recently experienced a significant local network outage affecting 4G in the following localities: Boambee East 2452, Bonville 2450, Bundagen 2454, Repton 2454, Sawtell 2452, Toormina 2452.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1341 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 25/02/2026 12:29 AM
Last update: 04/03/2026 04:11 PM
Next up...

We recently experienced a significant local network outage affecting 4G in the following localities: Carawa 5680, Ceduna 5690, Haslam 5680, Laura Bay 5680, Merghiny 5690, Mudamuckla 5680, Perlubie 5680, Petina 5680, Smoky Bay 5680, Streaky Bay 5680, Wandana 5690.

The issue stemmed from an unknown cause, impacting approximately 316 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 01/03/2026 11:2...

We recently experienced a significant local network outage affecting 4G in the following localities: Duck Ponds 5607, Lincoln 5606, Lincoln National Park 5607, Louth 5607, Point Boston 5607, Port Lincoln 5606, Tumby Bay 5605.

The issue stemmed from an unknown cause, impacting approximately 256 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 26/02/2026 05:50 AM
Last update: 27/02/2026 01:04 AM
...

We are continuing to experience a significant local network outage affecting 4G in the following localities: Dundowran 4655, Dundowran Beach 4655, Eli Waters 4655, Kawungan 4655, Nikenbah 4655, Pialba 4655, Takura 4655, Urraween 4655, Walligan 4655.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1064 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVE...

We recently experienced a significant local network outage affecting 4G in the following localities: Bilingurr 6725, Broome 6725, Djugun 6725, Roebuck 6725, Waterbank 6725.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 327 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 18/12/2025 03:46 AM
Last update: 25/02/2026 01:27 AM
Next update: UNKNOWN
Issue ...

We recently experienced a significant local network outage affecting 4G in the following localities: Fitzgerald River National Park 6346, Hopetoun 6348, Jerdacuttup 6346, Ravensthorpe 6346.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 992 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 24/02/2026 08:12 AM
Last update: 25/02/2026 01:56 PM
Next updat...

We recently experienced a significant local network outage affecting 4G in the following localities: Bloomfield 4895, Cape Tribulation 4873, Coral Sea 4800, Degarra 4895, Rossville 4895, Wujal Wujal 4895.

The issue stemmed from Local Power Failure, impacting approximately 265 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 19/02/2026 06:44 PM
Last update: 26/02/2026 02:10 PM
Next update: UNKNO...

We recently experienced a significant local network outage affecting 4G in the following localities: Clinton 4680, Kin Kora 4680, New Auckland 4680, Sun Valley 4680, West Gladstone 4680.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4069 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 24/11/2025 08:04 PM
Last update: 27/02/2026 01:04 AM
Next update:...

We recently experienced a significant local network outage affecting 4G in the following localities: Abbeywood 4613, Barlil 4605, Byee 4605, Cloyna 4605, Cobbs Hill 4605, Crownthorpe 4605, Glenrock 4605, Hivesville 4612, Kawl Kawl 4612, Kitoba 4605, Marshlands 4611, Merlwood 4605, Mondure 4611, Silverleaf 4605, Stonelands 4612, Sunny Nook 4605, Tablelands 4605, Tablelands 4680, Warnung 4605, Wigton 4612, Windera 4605, Wooroonden 4605.

The issue stemmed from an unknown cause, impacting approx...