Unplanned 4G service outage in localised area.
Resolved
Aug 12, 2026 at 9:57pm UTC
We recently experienced a significant local network outage affecting 4G in the following localities: Barraba 2347, Cobbadah 2347, Longarm 2347, Red Hill 2347, Red Hill 2720, Red Hill 2824.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 837 services. Services have now been restored. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 13/08/2026 01:41 AM
Last update: 13/08/2026 07:05 AM
Next update: 13/08/2026 07:49 PM
Issue restore time: 13/08/2026 10:00 AM
Affected services
Updated
Aug 12, 2026 at 9:28pm UTC
We recently experienced a significant local network outage affecting 4G in the following localities: Barraba 2347, Cobbadah 2347, Longarm 2347, Red Hill 2347, Red Hill 2720, Red Hill 2824.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 837 services. Services have now been restored. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 13/08/2026 01:41 AM
Last update: 13/08/2026 06:16 AM
Next update: 13/08/2026 07:49 PM
Issue restore time: 13/08/2026 10:00 AM
Affected services
Updated
Aug 12, 2026 at 8:58pm UTC
We recently experienced a significant local network outage affecting 4G in the following localities: Barraba 2347, Cobbadah 2347, Longarm 2347, Red Hill 2347, Red Hill 2720, Red Hill 2824.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 837 services. Services have now been restored. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 13/08/2026 01:41 AM
Last update: 13/08/2026 06:16 AM
Next update: 13/08/2026 07:49 PM
Issue restore time: 13/08/2026 10:00 AM
Affected services
Updated
Aug 12, 2026 at 6:27pm UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Barraba 2347, Red Hill 2720.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 837 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 13/08/2026 01:41 AM
Last update: 13/08/2026 03:48 AM
Next update: 13/08/2026 07:49 PM
Issue restore time: 13/08/2026 10:00 AM
Affected services
Created
Aug 12, 2026 at 5:28pm UTC
We are currently experiencing a significant local network outage affecting 4G in the following localities: Barraba 2347, Cobbadah 2347, Longarm 2347, Red Hill 2347, Red Hill 2720, Red Hill 2824.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 837 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 13/08/2026 01:41 AM
Last update: 13/08/2026 02:59 AM
Next update: 13/08/2026 08:59 AM
Issue restore time: 13/08/2026 10:00 AM
Affected services