Unplanned 4G service outage in localised area.
Updated
Oct 14, 2026 at 5:59pm UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Barney Point 4680, Boyne Island 4680, Callemondah 4680, Clinton 4680, Coral Sea 4800, Gladstone Harbour 4680, Glen Eden 4680, Kin Kora 4680, New Auckland 4680, Oconnell 4680, South Gladstone 4680, South Trees 4680, Sun Valley 4680, Tannum Sands 4680, Telina 4680, Toolooa 4680, West Gladstone 4680.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4069 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 24/11/2025 07:04 PM
Last update: 15/10/2026 01:41 AM
Next update: 15/10/2026 04:04 AM
Issue restore time: UNKNOWN
Affected services
Updated
Oct 14, 2026 at 4:29pm UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Barney Point 4680, Boyne Island 4680, Callemondah 4680, Clinton 4680, Coral Sea 4800, Gladstone Harbour 4680, Glen Eden 4680, Kin Kora 4680, New Auckland 4680, Oconnell 4680, South Gladstone 4680, South Trees 4680, Sun Valley 4680, Tannum Sands 4680, Telina 4680, Toolooa 4680, West Gladstone 4680.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4069 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 24/11/2025 07:04 PM
Last update: 14/10/2026 01:42 AM
Next update: 14/10/2026 03:34 AM
Issue restore time: UNKNOWN
Affected services
Updated
Oct 13, 2026 at 3:59pm UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Barney Point 4680, Boyne Island 4680, Callemondah 4680, Clinton 4680, Coral Sea 4800, Gladstone Harbour 4680, Glen Eden 4680, Kin Kora 4680, New Auckland 4680, Oconnell 4680, South Gladstone 4680, South Trees 4680, Sun Valley 4680, Tannum Sands 4680, Telina 4680, Toolooa 4680, West Gladstone 4680.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4069 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 24/11/2025 07:04 PM
Last update: 14/10/2026 01:42 AM
Next update: 14/10/2026 03:34 AM
Issue restore time: UNKNOWN
Affected services
Updated
Oct 13, 2026 at 3:29pm UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Barney Point 4680, Boyne Island 4680, Callemondah 4680, Clinton 4680, Coral Sea 4800, Gladstone Harbour 4680, Glen Eden 4680, Kin Kora 4680, New Auckland 4680, Oconnell 4680, South Gladstone 4680, South Trees 4680, Sun Valley 4680, Tannum Sands 4680, Telina 4680, Toolooa 4680, West Gladstone 4680.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4069 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 24/11/2025 07:04 PM
Last update: 13/10/2026 01:13 AM
Next update: 13/10/2026 03:26 AM
Issue restore time: UNKNOWN
Affected services
Updated
Oct 12, 2026 at 3:29pm UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: 4800,4680.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4069 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 24/11/2025 07:04 PM
Last update: 13/10/2026 01:13 AM
Next update: 13/10/2026 03:26 AM
Issue restore time: UNKNOWN
Affected services
Updated
Oct 11, 2026 at 3:57pm UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Barney Point 4680, Boyne Island 4680, Callemondah 4680, Clinton 4680, Coral Sea 4800, Gladstone Harbour 4680, Glen Eden 4680, Kin Kora 4680, New Auckland 4680, Oconnell 4680, South Gladstone 4680, South Trees 4680, Sun Valley 4680, Tannum Sands 4680, Telina 4680, Toolooa 4680, West Gladstone 4680.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4069 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 24/11/2025 07:04 PM
Last update: 12/10/2026 01:37 AM
Next update: 13/10/2026 03:26 AM
Issue restore time: UNKNOWN
Affected services
Updated
Oct 10, 2026 at 5:29pm UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Barney Point 4680, Boyne Island 4680, Callemondah 4680, Clinton 4680, Coral Sea 4800, Gladstone Harbour 4680, Glen Eden 4680, Kin Kora 4680, New Auckland 4680, Oconnell 4680, South Gladstone 4680, South Trees 4680, Sun Valley 4680, Tannum Sands 4680, Telina 4680, Toolooa 4680, West Gladstone 4680.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4069 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 24/11/2025 07:04 PM
Last update: 11/10/2026 01:22 AM
Next update: 13/10/2026 03:26 AM
Issue restore time: UNKNOWN
Affected services
Updated
Oct 10, 2026 at 9:59am UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Barney Point 4680, Boyne Island 4680, Callemondah 4680, Clinton 4680, Coral Sea 4800, Gladstone Harbour 4680, Glen Eden 4680, Kin Kora 4680, New Auckland 4680, Oconnell 4680, South Gladstone 4680, South Trees 4680, Sun Valley 4680, Tannum Sands 4680, Telina 4680, Toolooa 4680, West Gladstone 4680.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4069 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 24/11/2025 07:04 PM
Last update: 10/10/2026 01:15 AM
Next update: 13/10/2026 03:26 AM
Issue restore time: UNKNOWN
Affected services
Updated
Oct 10, 2026 at 3:58am UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Barney Point 4680, Boyne Island 4680, Callemondah 4680, Clinton 4680, Coral Sea 4800, Gladstone Harbour 4680, Glen Eden 4680, Kin Kora 4680, New Auckland 4680, Oconnell 4680, South Gladstone 4680, South Trees 4680, Sun Valley 4680, Tannum Sands 4680, Telina 4680, Toolooa 4680, West Gladstone 4680.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4069 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 24/11/2025 07:04 PM
Last update: 10/10/2026 01:15 AM
Next update: 13/10/2026 03:26 AM
Issue restore time: UNKNOWN
Affected services
Updated
Oct 9, 2026 at 9:58pm UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Barney Point 4680, Boyne Island 4680, Callemondah 4680, Clinton 4680, Coral Sea 4800, Gladstone Harbour 4680, Glen Eden 4680, Kin Kora 4680, New Auckland 4680, Oconnell 4680, South Gladstone 4680, South Trees 4680, Sun Valley 4680, Tannum Sands 4680, Telina 4680, Toolooa 4680, West Gladstone 4680.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4069 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 24/11/2025 07:04 PM
Last update: 10/10/2026 01:15 AM
Next update: 13/10/2026 03:26 AM
Issue restore time: UNKNOWN
Affected services
Created
Oct 9, 2026 at 3:59pm UTC
We are currently experiencing a significant local network outage affecting 4G in the following localities: Barney Point 4680, Boyne Island 4680, Callemondah 4680, Clinton 4680, Coral Sea 4800, Gladstone Harbour 4680, Glen Eden 4680, Kin Kora 4680, New Auckland 4680, Oconnell 4680, South Gladstone 4680, South Trees 4680, Sun Valley 4680, Tannum Sands 4680, Telina 4680, Toolooa 4680, West Gladstone 4680.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4069 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 24/11/2025 07:04 PM
Last update: 10/10/2026 01:15 AM
Next update: 13/10/2026 03:26 AM
Issue restore time: UNKNOWN
Affected services