Unplanned 4G service outage in localised area.
Resolved
Oct 12, 2026 at 6:58pm UTC
We recently experienced a significant local network outage affecting 4G in the following localities: Boodarie 6722, Deviation Grey 6722, Finucane 6722, Indee 6721, Mundabullangana 6721, Pippingarra 6722, Port Hedland 6721, Redbank 6721, South Hedland 6722, Wallareenya 6721, Wedgefield 6721.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1218 services. Services have now been restored. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 12/10/2026 05:09 AM
Last update: 13/10/2026 04:21 AM
Next update: 14/10/2026 03:33 AM
Issue restore time: 13/10/2026 01:00 PM
Affected services
Updated
Oct 12, 2026 at 6:29pm UTC
We recently experienced a significant local network outage affecting 4G in the following localities: 6722,6721.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1218 services. Services have now been restored. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 12/10/2026 05:09 AM
Last update: 13/10/2026 04:21 AM
Next update: 14/10/2026 03:33 AM
Issue restore time: 13/10/2026 01:00 PM
Affected services
Updated
Oct 12, 2026 at 4:58pm UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: 6722,6721.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1218 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 12/10/2026 08:09 AM
Last update: 13/10/2026 02:47 AM
Next update: 14/10/2026 03:33 AM
Issue restore time: 13/10/2026 01:00 PM
Affected services
Updated
Oct 12, 2026 at 4:27pm UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Boodarie 6722, South Hedland 6722.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1218 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 12/10/2026 08:09 AM
Last update: 13/10/2026 01:59 AM
Next update: 14/10/2026 03:33 AM
Issue restore time: 13/10/2026 01:00 PM
Affected services
Updated
Oct 12, 2026 at 3:28pm UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Boodarie 6722, Indee 6721, Mundabullangana 6721, Pippingarra 6722, Port Hedland 6721, South Hedland 6722, Wallareenya 6721.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1218 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 12/10/2026 08:09 AM
Last update: 13/10/2026 01:13 AM
Next update: 14/10/2026 03:33 AM
Issue restore time: 13/10/2026 01:00 PM
Affected services
Updated
Oct 12, 2026 at 2:28pm UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Boodarie 6722, South Hedland 6722.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1218 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 12/10/2026 08:09 AM
Last update: 13/10/2026 12:25 AM
Next update: 14/10/2026 03:33 AM
Issue restore time: 13/10/2026 01:00 PM
Affected services
Updated
Oct 12, 2026 at 1:28pm UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Boodarie 6722, South Hedland 6722.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1218 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 12/10/2026 08:09 AM
Last update: 12/10/2026 11:37 PM
Next update: 14/10/2026 03:33 AM
Issue restore time: 13/10/2026 01:00 PM
Affected services
Updated
Oct 12, 2026 at 12:28pm UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Boodarie 6722, South Hedland 6722.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1218 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 12/10/2026 08:09 AM
Last update: 12/10/2026 10:50 PM
Next update: 14/10/2026 03:33 AM
Issue restore time: 13/10/2026 01:00 PM
Affected services
Updated
Oct 12, 2026 at 11:57am UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Boodarie 6722, South Hedland 6722.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1218 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 12/10/2026 08:09 AM
Last update: 12/10/2026 10:03 PM
Next update: 14/10/2026 03:33 AM
Issue restore time: 13/10/2026 01:00 PM
Affected services
Updated
Oct 12, 2026 at 10:58am UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: South Hedland 6722.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1218 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 12/10/2026 08:09 AM
Last update: 12/10/2026 09:16 PM
Next update: 14/10/2026 03:33 AM
Issue restore time: 13/10/2026 01:00 PM
Affected services
Updated
Oct 12, 2026 at 10:28am UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: South Hedland 6722.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1218 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 12/10/2026 08:09 AM
Last update: 12/10/2026 08:29 PM
Next update: 14/10/2026 03:33 AM
Issue restore time: 13/10/2026 01:00 PM
Affected services
Updated
Oct 12, 2026 at 9:58am UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Boodarie 6722, South Hedland 6722.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1218 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 12/10/2026 08:09 AM
Last update: 12/10/2026 07:43 PM
Next update: 14/10/2026 03:33 AM
Issue restore time: 13/10/2026 01:00 PM
Affected services
Updated
Oct 12, 2026 at 8:58am UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Boodarie 6722, South Hedland 6722.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1218 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 12/10/2026 08:09 AM
Last update: 12/10/2026 06:56 PM
Next update: 14/10/2026 03:33 AM
Issue restore time: 13/10/2026 01:00 PM
Affected services
Updated
Oct 12, 2026 at 7:58am UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Boodarie 6722, South Hedland 6722.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1218 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 12/10/2026 08:09 AM
Last update: 12/10/2026 06:08 PM
Next update: 14/10/2026 03:33 AM
Issue restore time: 13/10/2026 01:00 PM
Affected services
Updated
Oct 12, 2026 at 7:28am UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: South Hedland 6722.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1218 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 12/10/2026 08:09 AM
Last update: 12/10/2026 05:21 PM
Next update: 14/10/2026 03:33 AM
Issue restore time: 13/10/2026 01:00 PM
Affected services
Updated
Oct 12, 2026 at 6:28am UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Boodarie 6722, South Hedland 6722.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1218 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 12/10/2026 08:09 AM
Last update: 12/10/2026 04:33 PM
Next update: 14/10/2026 03:33 AM
Issue restore time: 13/10/2026 01:00 PM
Affected services
Updated
Oct 12, 2026 at 5:28am UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: 6722.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1218 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 12/10/2026 08:09 AM
Last update: 12/10/2026 03:45 PM
Next update: 13/10/2026 03:16 AM
Issue restore time: 13/10/2026 01:00 PM
Affected services
Updated
Oct 12, 2026 at 4:59am UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: 6722.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1218 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 12/10/2026 08:09 AM
Last update: 12/10/2026 02:58 PM
Next update: 13/10/2026 03:16 AM
Issue restore time: 13/10/2026 01:00 PM
Affected services
Updated
Oct 12, 2026 at 4:29am UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: 6722.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1218 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 12/10/2026 08:09 AM
Last update: 12/10/2026 02:11 PM
Next update: 13/10/2026 03:16 AM
Issue restore time: 13/10/2026 01:00 PM
Affected services
Updated
Oct 12, 2026 at 3:29am UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: 6722.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1218 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 12/10/2026 08:09 AM
Last update: 12/10/2026 01:24 PM
Next update: 13/10/2026 03:16 AM
Issue restore time: 13/10/2026 01:00 PM
Affected services
Updated
Oct 12, 2026 at 2:28am UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: 6722.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1218 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 12/10/2026 08:09 AM
Last update: 12/10/2026 12:37 PM
Next update: 13/10/2026 03:16 AM
Issue restore time: 13/10/2026 01:00 PM
Affected services
Updated
Oct 12, 2026 at 1:57am UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: South Hedland 6722.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1218 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 12/10/2026 08:09 AM
Last update: 12/10/2026 11:49 AM
Next update: 13/10/2026 03:16 AM
Issue restore time: 13/10/2026 01:00 PM
Affected services
Updated
Oct 12, 2026 at 12:58am UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Boodarie 6722, South Hedland 6722.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1218 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 12/10/2026 08:09 AM
Last update: 12/10/2026 11:02 AM
Next update: 13/10/2026 03:16 AM
Issue restore time: 13/10/2026 01:00 PM
Affected services
Updated
Oct 11, 2026 at 11:58pm UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Boodarie 6722, South Hedland 6722.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1218 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 12/10/2026 08:09 AM
Last update: 12/10/2026 10:15 AM
Next update: 13/10/2026 03:16 AM
Issue restore time: 13/10/2026 01:00 PM
Affected services
Created
Oct 11, 2026 at 10:59pm UTC
We are currently experiencing a significant local network outage affecting 4G in the following localities: Boodarie 6722, Indee 6721, Mundabullangana 6721, Pippingarra 6722, Port Hedland 6721, South Hedland 6722, Wallareenya 6721.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1218 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 12/10/2026 08:09 AM
Last update: 12/10/2026 09:29 AM
Next update: 12/10/2026 03:29 PM
Issue restore time: 13/10/2026 01:00 PM
Affected services