Unplanned 4G service outage in localised area.
Updated
Sep 16 at 12:28am AEST
We recently experienced a significant local network outage affecting 4G in the following localities: Airlie Beach 4802, Cape Conway 4800, Coral Sea 4800, Flametree 4802, Jubilee Pocket 4802, Mandalay 4802, Mount Rooper 4802, Shute Harbour 4802, Whitsundays 4802.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1701 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 22/08/2025 02:41 PM
Last update: 22/08/2025 02:50 PM
Next update: UNKNOWN
Issue restore time: 23/08/2025 10:00 AM
Affected services
Current Local Outages
Updated
Sep 14 at 11:58pm AEST
We recently experienced a significant local network outage affecting 4G in the following localities: Airlie Beach 4802, Cape Conway 4800, Coral Sea 4800, Flametree 4802, Jubilee Pocket 4802, Mandalay 4802, Mount Rooper 4802, Shute Harbour 4802, Whitsundays 4802.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1701 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 22/08/2025 02:41 PM
Last update: 22/08/2025 02:50 PM
Next update: UNKNOWN
Issue restore time: 23/08/2025 10:00 AM
Affected services
Current Local Outages
Updated
Sep 13 at 11:28pm AEST
We recently experienced a significant local network outage affecting 4G in the following localities: Airlie Beach 4802, Cape Conway 4800, Coral Sea 4800, Flametree 4802, Jubilee Pocket 4802, Mandalay 4802, Mount Rooper 4802, Shute Harbour 4802, Whitsundays 4802.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1701 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 22/08/2025 02:41 PM
Last update: 22/08/2025 02:50 PM
Next update: UNKNOWN
Issue restore time: 23/08/2025 10:00 AM
Affected services
Current Local Outages
Updated
Sep 12 at 10:58pm AEST
We recently experienced a significant local network outage affecting 4G in the following localities: Airlie Beach 4802, Cape Conway 4800, Coral Sea 4800, Flametree 4802, Jubilee Pocket 4802, Mandalay 4802, Mount Rooper 4802, Shute Harbour 4802, Whitsundays 4802.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1701 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 22/08/2025 02:41 PM
Last update: 22/08/2025 02:50 PM
Next update: UNKNOWN
Issue restore time: 23/08/2025 10:00 AM
Affected services
Current Local Outages
Updated
Sep 11 at 10:58pm AEST
We recently experienced a significant local network outage affecting 4G in the following localities: Airlie Beach 4802, Cape Conway 4800, Coral Sea 4800, Flametree 4802, Jubilee Pocket 4802, Mandalay 4802, Mount Rooper 4802, Shute Harbour 4802, Whitsundays 4802.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1701 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 22/08/2025 02:41 PM
Last update: 22/08/2025 02:50 PM
Next update: UNKNOWN
Issue restore time: 23/08/2025 10:00 AM
Affected services
Current Local Outages
Updated
Sep 10 at 10:28pm AEST
We recently experienced a significant local network outage affecting 4G in the following localities: Airlie Beach 4802, Cape Conway 4800, Coral Sea 4800, Flametree 4802, Jubilee Pocket 4802, Mandalay 4802, Mount Rooper 4802, Shute Harbour 4802, Whitsundays 4802.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1701 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 22/08/2025 02:41 PM
Last update: 22/08/2025 02:50 PM
Next update: UNKNOWN
Issue restore time: 23/08/2025 10:00 AM
Affected services
Current Local Outages
Updated
Sep 09 at 09:58pm AEST
We recently experienced a significant local network outage affecting 4G in the following localities: Airlie Beach 4802, Cape Conway 4800, Coral Sea 4800, Flametree 4802, Jubilee Pocket 4802, Mandalay 4802, Mount Rooper 4802, Shute Harbour 4802, Whitsundays 4802.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1701 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 22/08/2025 02:41 PM
Last update: 22/08/2025 02:50 PM
Next update: UNKNOWN
Issue restore time: 23/08/2025 10:00 AM
Affected services
Current Local Outages
Updated
Sep 09 at 08:58pm AEST
We recently experienced a significant local network outage affecting 4G in the following localities: Airlie Beach 4802, Cape Conway 4800, Coral Sea 4800, Flametree 4802, Jubilee Pocket 4802, Mandalay 4802, Mount Rooper 4802, Shute Harbour 4802, Whitsundays 4802.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1701 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 22/08/2025 02:41 PM
Last update: 22/08/2025 02:50 PM
Next update: UNKNOWN
Issue restore time: 23/08/2025 10:00 AM
Affected services
Current Local Outages
Updated
Sep 08 at 10:28pm AEST
We are continuing to experience a significant local network outage affecting 4G in the following localities: Airlie Beach 4802, Cape Conway 4800, Coral Sea 4800, Flametree 4802, Jubilee Pocket 4802, Mandalay 4802, Mount Rooper 4802, Shute Harbour 4802, Whitsundays 4802.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1701 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 22/08/2025 02:41 PM
Last update: 22/08/2025 02:50 PM
Next update: UNKNOWN
Issue restore time: 23/08/2025 10:00 AM
Affected services
Current Local Outages
Updated
Sep 07 at 09:58pm AEST
We are continuing to experience a significant local network outage affecting 4G in the following localities: Airlie Beach 4802, Cape Conway 4800, Coral Sea 4800, Flametree 4802, Jubilee Pocket 4802, Mandalay 4802, Mount Rooper 4802, Shute Harbour 4802, Whitsundays 4802.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1701 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 22/08/2025 02:41 PM
Last update: 22/08/2025 02:50 PM
Next update: UNKNOWN
Issue restore time: 23/08/2025 10:00 AM
Affected services
Current Local Outages
Updated
Sep 06 at 09:58pm AEST
We are continuing to experience a significant local network outage affecting 4G in the following localities: Airlie Beach 4802, Cape Conway 4800, Coral Sea 4800, Flametree 4802, Jubilee Pocket 4802, Mandalay 4802, Mount Rooper 4802, Shute Harbour 4802, Whitsundays 4802.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1701 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 22/08/2025 02:41 PM
Last update: 22/08/2025 02:50 PM
Next update: UNKNOWN
Issue restore time: 23/08/2025 10:00 AM
Affected services
Current Local Outages
Updated
Sep 05 at 09:28pm AEST
We are continuing to experience a significant local network outage affecting 4G in the following localities: Airlie Beach 4802, Cape Conway 4800, Coral Sea 4800, Flametree 4802, Jubilee Pocket 4802, Mandalay 4802, Mount Rooper 4802, Shute Harbour 4802, Whitsundays 4802.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1701 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 22/08/2025 02:41 PM
Last update: 22/08/2025 02:50 PM
Next update: UNKNOWN
Issue restore time: 23/08/2025 10:00 AM
Affected services
Current Local Outages
Updated
Sep 04 at 09:28pm AEST
We are continuing to experience a significant local network outage affecting 4G in the following localities: Airlie Beach 4802, Cape Conway 4800, Coral Sea 4800, Flametree 4802, Jubilee Pocket 4802, Mandalay 4802, Mount Rooper 4802, Shute Harbour 4802, Whitsundays 4802.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1701 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 22/08/2025 02:41 PM
Last update: 22/08/2025 02:50 PM
Next update: UNKNOWN
Issue restore time: 23/08/2025 10:00 AM
Affected services
Current Local Outages
Updated
Sep 03 at 09:28pm AEST
We are continuing to experience a significant local network outage affecting 4G in the following localities: Airlie Beach 4802, Cape Conway 4800, Coral Sea 4800, Flametree 4802, Jubilee Pocket 4802, Mandalay 4802, Mount Rooper 4802, Shute Harbour 4802, Whitsundays 4802.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1701 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 22/08/2025 02:41 PM
Last update: 22/08/2025 02:50 PM
Next update: UNKNOWN
Issue restore time: 23/08/2025 10:00 AM
Affected services
Current Local Outages
Updated
Sep 02 at 08:58pm AEST
We are continuing to experience a significant local network outage affecting 4G in the following localities: Airlie Beach 4802, Cape Conway 4800, Coral Sea 4800, Flametree 4802, Jubilee Pocket 4802, Mandalay 4802, Mount Rooper 4802, Shute Harbour 4802, Whitsundays 4802.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1701 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 22/08/2025 02:41 PM
Last update: 22/08/2025 02:50 PM
Next update: UNKNOWN
Issue restore time: 23/08/2025 10:00 AM
Affected services
Current Local Outages
Updated
Sep 01 at 08:58pm AEST
We are continuing to experience a significant local network outage affecting 4G in the following localities: Airlie Beach 4802, Cape Conway 4800, Coral Sea 4800, Flametree 4802, Jubilee Pocket 4802, Mandalay 4802, Mount Rooper 4802, Shute Harbour 4802, Whitsundays 4802.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1701 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 22/08/2025 02:41 PM
Last update: 22/08/2025 02:50 PM
Next update: UNKNOWN
Issue restore time: 23/08/2025 10:00 AM
Affected services
Current Local Outages
Updated
Sep 01 at 02:58pm AEST
We are continuing to experience a significant local network outage affecting 4G in the following localities: Airlie Beach 4802, Cape Conway 4800, Coral Sea 4800, Flametree 4802, Jubilee Pocket 4802, Mandalay 4802, Mount Rooper 4802, Shute Harbour 4802, Whitsundays 4802.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1701 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 22/08/2025 02:41 PM
Last update: 22/08/2025 02:50 PM
Next update: UNKNOWN
Issue restore time: 23/08/2025 10:00 AM
Affected services
Current Local Outages
Updated
Sep 01 at 08:28am AEST
We are continuing to experience a significant local network outage affecting 4G in the following localities: Airlie Beach 4802, Cape Conway 4800, Coral Sea 4800, Flametree 4802, Jubilee Pocket 4802, Mandalay 4802, Mount Rooper 4802, Shute Harbour 4802, Whitsundays 4802.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1701 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 22/08/2025 02:41 PM
Last update: 22/08/2025 02:50 PM
Next update: UNKNOWN
Issue restore time: 23/08/2025 10:00 AM
Affected services
Current Local Outages
Created
Sep 01 at 02:28am AEST
We are currently experiencing a significant local network outage affecting 4G in the following localities: Airlie Beach 4802, Cape Conway 4800, Coral Sea 4800, Flametree 4802, Jubilee Pocket 4802, Mandalay 4802, Mount Rooper 4802, Shute Harbour 4802, Whitsundays 4802.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1701 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 22/08/2025 02:41 PM
Last update: 22/08/2025 02:50 PM
Next update: UNKNOWN
Issue restore time: 23/08/2025 10:00 AM
Affected services
Current Local Outages