Unplanned 4G service outage in localised area.
Updated
Sep 16 at 12:28am AEST
We recently experienced a significant local network outage affecting 4G in the following localities: Angourie 2464, Esk 2472, Freeburn Island 2464, Goodwood Island 2469, Iluka 2466, Micalo Island 2464, Palmers Channel 2463, Palmers Island 2463, The Freshwater 2466, Woody Head 2466, Wooloweyah 2464, Woombah 2469, Yamba 2464, Yuraygir 2464.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 8857 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 20/08/2025 09:49 AM
Last update: 20/08/2025 10:00 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Updated
Sep 14 at 11:58pm AEST
We recently experienced a significant local network outage affecting 4G in the following localities: Angourie 2464, Esk 2472, Freeburn Island 2464, Goodwood Island 2469, Iluka 2466, Micalo Island 2464, Palmers Channel 2463, Palmers Island 2463, The Freshwater 2466, Woody Head 2466, Wooloweyah 2464, Woombah 2469, Yamba 2464, Yuraygir 2464.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 8857 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 20/08/2025 09:49 AM
Last update: 20/08/2025 10:00 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Updated
Sep 13 at 11:28pm AEST
We recently experienced a significant local network outage affecting 4G in the following localities: Angourie 2464, Esk 2472, Freeburn Island 2464, Goodwood Island 2469, Iluka 2466, Micalo Island 2464, Palmers Channel 2463, Palmers Island 2463, The Freshwater 2466, Woody Head 2466, Wooloweyah 2464, Woombah 2469, Yamba 2464, Yuraygir 2464.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 8857 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 20/08/2025 09:49 AM
Last update: 20/08/2025 10:00 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Updated
Sep 12 at 10:58pm AEST
We recently experienced a significant local network outage affecting 4G in the following localities: Angourie 2464, Esk 2472, Freeburn Island 2464, Goodwood Island 2469, Iluka 2466, Micalo Island 2464, Palmers Channel 2463, Palmers Island 2463, The Freshwater 2466, Woody Head 2466, Wooloweyah 2464, Woombah 2469, Yamba 2464, Yuraygir 2464.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 8857 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 20/08/2025 09:49 AM
Last update: 20/08/2025 10:00 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Updated
Sep 11 at 10:58pm AEST
We recently experienced a significant local network outage affecting 4G in the following localities: Angourie 2464, Esk 2472, Freeburn Island 2464, Goodwood Island 2469, Iluka 2466, Micalo Island 2464, Palmers Channel 2463, Palmers Island 2463, The Freshwater 2466, Woody Head 2466, Wooloweyah 2464, Woombah 2469, Yamba 2464, Yuraygir 2464.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 8857 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 20/08/2025 09:49 AM
Last update: 20/08/2025 10:00 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Updated
Sep 10 at 10:28pm AEST
We recently experienced a significant local network outage affecting 4G in the following localities: Angourie 2464, Esk 2472, Freeburn Island 2464, Goodwood Island 2469, Iluka 2466, Micalo Island 2464, Palmers Channel 2463, Palmers Island 2463, The Freshwater 2466, Woody Head 2466, Wooloweyah 2464, Woombah 2469, Yamba 2464, Yuraygir 2464.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 8857 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 20/08/2025 09:49 AM
Last update: 20/08/2025 10:00 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Updated
Sep 09 at 09:58pm AEST
We recently experienced a significant local network outage affecting 4G in the following localities: Angourie 2464, Esk 2472, Freeburn Island 2464, Goodwood Island 2469, Iluka 2466, Micalo Island 2464, Palmers Channel 2463, Palmers Island 2463, The Freshwater 2466, Woody Head 2466, Wooloweyah 2464, Woombah 2469, Yamba 2464, Yuraygir 2464.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 8857 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 20/08/2025 09:49 AM
Last update: 20/08/2025 10:00 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Updated
Sep 09 at 08:28pm AEST
We recently experienced a significant local network outage affecting 4G in the following localities: Angourie 2464, Esk 2472, Freeburn Island 2464, Goodwood Island 2469, Iluka 2466, Micalo Island 2464, Palmers Channel 2463, Palmers Island 2463, The Freshwater 2466, Woody Head 2466, Wooloweyah 2464, Woombah 2469, Yamba 2464, Yuraygir 2464.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 8857 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 20/08/2025 09:49 AM
Last update: 20/08/2025 10:00 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Updated
Sep 09 at 04:28am AEST
We are continuing to experience a significant local network outage affecting 4G in the following localities: Angourie 2464, Esk 2472, Freeburn Island 2464, Goodwood Island 2469, Iluka 2466, Micalo Island 2464, Palmers Channel 2463, Palmers Island 2463, The Freshwater 2466, Woody Head 2466, Wooloweyah 2464, Woombah 2469, Yamba 2464, Yuraygir 2464.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 8857 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 20/08/2025 09:49 AM
Last update: 20/08/2025 10:00 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Updated
Sep 08 at 04:28am AEST
We are continuing to experience a significant local network outage affecting 4G in the following localities: Angourie 2464, Esk 2472, Freeburn Island 2464, Goodwood Island 2469, Iluka 2466, Micalo Island 2464, Palmers Channel 2463, Palmers Island 2463, The Freshwater 2466, Woody Head 2466, Wooloweyah 2464, Woombah 2469, Yamba 2464, Yuraygir 2464.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 8857 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 20/08/2025 09:49 AM
Last update: 20/08/2025 10:00 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Updated
Sep 07 at 04:28am AEST
We are continuing to experience a significant local network outage affecting 4G in the following localities: Angourie 2464, Esk 2472, Freeburn Island 2464, Goodwood Island 2469, Iluka 2466, Micalo Island 2464, Palmers Channel 2463, Palmers Island 2463, The Freshwater 2466, Woody Head 2466, Wooloweyah 2464, Woombah 2469, Yamba 2464, Yuraygir 2464.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 8857 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 20/08/2025 09:49 AM
Last update: 20/08/2025 10:00 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Updated
Sep 06 at 04:28am AEST
We are continuing to experience a significant local network outage affecting 4G in the following localities: Angourie 2464, Esk 2472, Freeburn Island 2464, Goodwood Island 2469, Iluka 2466, Micalo Island 2464, Palmers Channel 2463, Palmers Island 2463, The Freshwater 2466, Woody Head 2466, Wooloweyah 2464, Woombah 2469, Yamba 2464, Yuraygir 2464.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 8857 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 20/08/2025 09:49 AM
Last update: 20/08/2025 10:00 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Updated
Sep 05 at 04:28am AEST
We are continuing to experience a significant local network outage affecting 4G in the following localities: Angourie 2464, Esk 2472, Freeburn Island 2464, Goodwood Island 2469, Iluka 2466, Micalo Island 2464, Palmers Channel 2463, Palmers Island 2463, The Freshwater 2466, Woody Head 2466, Wooloweyah 2464, Woombah 2469, Yamba 2464, Yuraygir 2464.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 8857 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 20/08/2025 09:49 AM
Last update: 20/08/2025 10:00 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Updated
Sep 04 at 09:58pm AEST
We are continuing to experience a significant local network outage affecting 4G in the following localities: Angourie 2464, Esk 2472, Freeburn Island 2464, Goodwood Island 2469, Iluka 2466, Micalo Island 2464, Palmers Channel 2463, Palmers Island 2463, The Freshwater 2466, Woody Head 2466, Wooloweyah 2464, Woombah 2469, Yamba 2464, Yuraygir 2464.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 8857 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 20/08/2025 09:49 AM
Last update: 20/08/2025 10:00 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Updated
Sep 04 at 03:58pm AEST
We are continuing to experience a significant local network outage affecting 4G in the following localities: Angourie 2464, Esk 2472, Freeburn Island 2464, Goodwood Island 2469, Iluka 2466, Micalo Island 2464, Palmers Channel 2463, Palmers Island 2463, The Freshwater 2466, Woody Head 2466, Wooloweyah 2464, Woombah 2469, Yamba 2464, Yuraygir 2464.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 8857 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 20/08/2025 09:49 AM
Last update: 20/08/2025 10:00 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Created
Sep 04 at 09:58am AEST
We are currently experiencing a significant local network outage affecting 4G in the following localities: Angourie 2464, Esk 2472, Freeburn Island 2464, Goodwood Island 2469, Iluka 2466, Micalo Island 2464, Palmers Channel 2463, Palmers Island 2463, The Freshwater 2466, Woody Head 2466, Wooloweyah 2464, Woombah 2469, Yamba 2464, Yuraygir 2464.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 8857 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 20/08/2025 09:49 AM
Last update: 20/08/2025 10:00 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services