Unplanned 4G service outage in localised area.
Updated
Sep 16 at 02:57am AEST
We recently experienced a significant local network outage affecting 4G in the following localities: Bowen 4805, Coral Sea 4800, Guthalungra 4805.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 2764 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 12/09/2025 10:41 AM
Last update: 12/09/2025 10:49 AM
Next update: UNKNOWN
Issue restore time: 13/09/2025 10:00 AM
Affected services
Updated
Sep 15 at 02:28am AEST
We recently experienced a significant local network outage affecting 4G in the following localities: Bowen 4805, Coral Sea 4800, Guthalungra 4805.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 2764 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 12/09/2025 10:41 AM
Last update: 12/09/2025 10:49 AM
Next update: UNKNOWN
Issue restore time: 13/09/2025 10:00 AM
Affected services
Updated
Sep 14 at 02:27am AEST
We recently experienced a significant local network outage affecting 4G in the following localities: Bowen 4805, Coral Sea 4800, Guthalungra 4805.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 2764 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 12/09/2025 10:41 AM
Last update: 12/09/2025 10:49 AM
Next update: UNKNOWN
Issue restore time: 13/09/2025 10:00 AM
Affected services
Updated
Sep 13 at 01:57am AEST
We recently experienced a significant local network outage affecting 4G in the following localities: Bowen 4805, Coral Sea 4800, Guthalungra 4805.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 2764 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 12/09/2025 10:41 AM
Last update: 12/09/2025 10:49 AM
Next update: UNKNOWN
Issue restore time: 13/09/2025 10:00 AM
Affected services
Updated
Sep 13 at 01:27am AEST
We recently experienced a significant local network outage affecting 4G in the following localities: Bowen 4805, Coral Sea 4800, Guthalungra 4805.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 2764 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 12/09/2025 10:41 AM
Last update: 12/09/2025 10:49 AM
Next update: UNKNOWN
Issue restore time: 13/09/2025 10:00 AM
Affected services
Updated
Sep 12 at 08:27pm AEST
We are continuing to experience a significant local network outage affecting 4G in the following localities: Bowen 4805, Coral Sea 4800, Guthalungra 4805.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 2764 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 12/09/2025 10:41 AM
Last update: 12/09/2025 10:49 AM
Next update: UNKNOWN
Issue restore time: 13/09/2025 10:00 AM
Affected services
Updated
Sep 12 at 01:58pm AEST
We are continuing to experience a significant local network outage affecting 4G in the following localities: Bowen 4805, Coral Sea 4800, Guthalungra 4805.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 2764 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 12/09/2025 10:41 AM
Last update: 12/09/2025 10:49 AM
Next update: UNKNOWN
Issue restore time: 13/09/2025 10:00 AM
Affected services
Created
Sep 12 at 01:28pm AEST
We are currently experiencing a significant local network outage affecting 4G in the following localities: Bowen 4805, Coral Sea 4800, Guthalungra 4805.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 2764 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 12/09/2025 10:41 AM
Last update: 12/09/2025 10:49 AM
Next update: UNKNOWN
Issue restore time: 13/09/2025 10:00 AM
Affected services