Unplanned 4G Data service outage in localised area.
Resolved
Sep 25 at 01:27am AEST
We recently experienced a significant local network outage affecting 4G Data in the following localities: Inverloch 3996, Pound Creek 3996, Tarwin Lower 3956, Venus Bay 3956.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1168 services. Services have now been restored. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 19/09/2025 11:56 AM
Last update: 19/09/2025 11:56 PM
Next update: UNKNOWN
Issue restore time: 27/09/2025 10:00 AM
Affected services
Current Local Outages
Updated
Sep 24 at 10:58pm AEST
We are continuing to experience a significant local network outage affecting 4G Data in the following localities: Inverloch 3996, Pound Creek 3996, Tarwin Lower 3956, Venus Bay 3956.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1168 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 19/09/2025 11:56 AM
Last update: 19/09/2025 11:56 PM
Next update: UNKNOWN
Issue restore time: 27/09/2025 10:00 AM
Affected services
Current Local Outages
Updated
Sep 24 at 04:57pm AEST
We are continuing to experience a significant local network outage affecting 4G Data in the following localities: Inverloch 3996, Pound Creek 3996, Tarwin Lower 3956, Venus Bay 3956.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1168 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 19/09/2025 11:56 AM
Last update: 19/09/2025 11:56 PM
Next update: UNKNOWN
Issue restore time: 27/09/2025 10:00 AM
Affected services
Current Local Outages
Updated
Sep 24 at 02:27pm AEST
We are continuing to experience a significant local network outage affecting 4G Data in the following localities: Inverloch 3996, Pound Creek 3996, Tarwin Lower 3956, Venus Bay 3956.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1168 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 19/09/2025 11:56 AM
Last update: 19/09/2025 11:56 PM
Next update: UNKNOWN
Issue restore time: 27/09/2025 10:00 AM
Affected services
Current Local Outages
Updated
Sep 24 at 01:27pm AEST
We are continuing to experience a significant local network outage affecting 4G Data in the following localities: Inverloch 3996, Pound Creek 3996.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1168 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 19/09/2025 11:56 AM
Last update: 19/09/2025 11:56 PM
Next update: UNKNOWN
Issue restore time: 27/09/2025 10:00 AM
Affected services
Current Local Outages
Created
Sep 24 at 11:57am AEST
We are currently experiencing a significant local network outage affecting 4G Data in the following localities: Inverloch 3996, Pound Creek 3996, Tarwin Lower 3956, Venus Bay 3956.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1168 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 19/09/2025 11:56 AM
Last update: 19/09/2025 11:56 PM
Next update: UNKNOWN
Issue restore time: 27/09/2025 10:00 AM
Affected services
Current Local Outages