Unplanned 4G service outage in localised area.
Resolved
Nov 10 at 03:28pm AEDT
We recently experienced a significant local network outage affecting 4G in the following localities: Haven 3401, Horsham 3400, Lower Norton 3401, Mckenzie Creek 3401, Natimuk 3409, Noradjuha 3409, Nurrabiel 3401, Quantong 3401, Vectis 3401, Wonwondah 3401.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4242 services. Services have now been restored. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 04/11/2025 07:03 PM
Last update: 10/11/2025 02:43 PM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Updated
Nov 10 at 02:58pm AEDT
We recently experienced a significant local network outage affecting 4G in the following localities: Haven 3401, Horsham 3400, Lower Norton 3401, Mckenzie Creek 3401, Natimuk 3409, Noradjuha 3409, Nurrabiel 3401, Quantong 3401, Vectis 3401, Wonwondah 3401.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4242 services. Services have now been restored. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 04/11/2025 07:03 PM
Last update: 10/11/2025 02:43 PM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Updated
Nov 10 at 02:28pm AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Haven 3401, Horsham 3400, Lower Norton 3401, Mckenzie Creek 3401, Natimuk 3409, Noradjuha 3409, Nurrabiel 3401, Quantong 3401, Vectis 3401, Wonwondah 3401.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4242 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 04/11/2025 07:03 PM
Last update: 10/11/2025 01:53 PM
Next update: 11/11/2025 01:53 PM
Issue restore time: UNKNOWN
Affected services
Updated
Nov 10 at 01:28pm AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Haven 3401, Horsham 3400, Lower Norton 3401, Mckenzie Creek 3401, Natimuk 3409, Noradjuha 3409, Nurrabiel 3401, Quantong 3401, Vectis 3401, Wonwondah 3401.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4242 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 04/11/2025 07:03 PM
Last update: 10/11/2025 01:04 PM
Next update: 11/11/2025 01:04 PM
Issue restore time: UNKNOWN
Affected services
Updated
Nov 10 at 01:57am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Haven 3401, Horsham 3400, Lower Norton 3401, Mckenzie Creek 3401, Natimuk 3409, Noradjuha 3409, Nurrabiel 3401, Quantong 3401, Vectis 3401, Wonwondah 3401.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4242 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 04/11/2025 07:03 PM
Last update: 10/11/2025 01:45 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Updated
Nov 09 at 02:28am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Haven 3401, Horsham 3400, Lower Norton 3401, Mckenzie Creek 3401, Natimuk 3409, Noradjuha 3409, Nurrabiel 3401, Quantong 3401, Vectis 3401, Wonwondah 3401.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4242 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 04/11/2025 07:03 PM
Last update: 09/11/2025 02:13 AM
Next update: 10/11/2025 02:13 AM
Issue restore time: UNKNOWN
Affected services
Updated
Nov 08 at 01:58am AEDT
We recently experienced a significant local network outage affecting 4G in the following localities: Bungalally 3401, Dooen 3401, Drung 3401, Haven 3401, Horsham 3400, Jung 3401, Kalkee 3401, Longerenong 3401, Lower Norton 3401, Lubeck 3385, Mckenzie Creek 3401, Murtoa 3390, Natimuk 3409, Noradjuha 3409, Nurrabiel 3401, Pimpinio 3401, Quantong 3401, Riverside 3401, Saint Helens Plains 3401, Vectis 3401, Wonwondah 3401.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4242 services. Services have now been restored. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 04/11/2025 07:03 PM
Last update: 07/11/2025 01:43 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Updated
Nov 07 at 01:58am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Bungalally 3401, Dooen 3401, Drung 3401, Haven 3401, Horsham 3400, Jung 3401, Kalkee 3401, Longerenong 3401, Lower Norton 3401, Lubeck 3385, Mckenzie Creek 3401, Murtoa 3390, Natimuk 3409, Noradjuha 3409, Nurrabiel 3401, Pimpinio 3401, Quantong 3401, Riverside 3401, Saint Helens Plains 3401, Vectis 3401, Wonwondah 3401.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4242 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 04/11/2025 07:03 PM
Last update: 07/11/2025 01:43 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Updated
Nov 06 at 04:28pm AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Bungalally 3401, Dooen 3401, Drung 3401, Haven 3401, Horsham 3400, Jung 3401, Kalkee 3401, Longerenong 3401, Lower Norton 3401, Lubeck 3385, Mckenzie Creek 3401, Murtoa 3390, Natimuk 3409, Noradjuha 3409, Nurrabiel 3401, Pimpinio 3401, Quantong 3401, Riverside 3401, Saint Helens Plains 3401, Vectis 3401, Wonwondah 3401.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4242 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 04/11/2025 07:03 PM
Last update: 06/11/2025 03:58 PM
Next update: 07/11/2025 03:58 PM
Issue restore time: UNKNOWN
Affected services
Updated
Nov 06 at 01:58am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Haven 3401, Horsham 3400, Lower Norton 3401, Mckenzie Creek 3401, Natimuk 3409, Noradjuha 3409, Nurrabiel 3401, Quantong 3401, Vectis 3401, Wonwondah 3401.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4242 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 04/11/2025 07:03 PM
Last update: 06/11/2025 01:24 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Updated
Nov 05 at 10:28pm AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Haven 3401, Horsham 3400, Lower Norton 3401, Mckenzie Creek 3401, Natimuk 3409, Noradjuha 3409, Nurrabiel 3401, Quantong 3401, Vectis 3401, Wonwondah 3401.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4242 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 04/11/2025 07:03 PM
Last update: 05/11/2025 03:42 PM
Next update: 06/11/2025 03:42 PM
Issue restore time: UNKNOWN
Affected services
Updated
Nov 05 at 03:58pm AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Haven 3401, Horsham 3400, Lower Norton 3401, Mckenzie Creek 3401, Natimuk 3409, Noradjuha 3409, Nurrabiel 3401, Quantong 3401, Vectis 3401, Wonwondah 3401.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4242 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 04/11/2025 07:03 PM
Last update: 05/11/2025 03:42 PM
Next update: 06/11/2025 03:42 PM
Issue restore time: UNKNOWN
Affected services
Updated
Nov 05 at 03:28pm AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Haven 3401, Horsham 3400, Lower Norton 3401, Mckenzie Creek 3401, Natimuk 3409, Noradjuha 3409, Nurrabiel 3401, Quantong 3401, Vectis 3401, Wonwondah 3401.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4242 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 04/11/2025 07:03 PM
Last update: 05/11/2025 02:54 PM
Next update: 06/11/2025 02:54 PM
Issue restore time: 05/11/2025 06:00 PM
Affected services
Updated
Nov 05 at 10:28am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Haven 3401, Horsham 3400, Lower Norton 3401, Mckenzie Creek 3401, Natimuk 3409, Noradjuha 3409, Nurrabiel 3401, Quantong 3401, Vectis 3401, Wonwondah 3401.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4242 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 04/11/2025 07:03 PM
Last update: 04/11/2025 10:38 PM
Next update: 05/11/2025 04:38 AM
Issue restore time: 05/11/2025 10:00 AM
Affected services
Updated
Nov 05 at 04:28am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Haven 3401, Horsham 3400, Lower Norton 3401, Mckenzie Creek 3401, Natimuk 3409, Noradjuha 3409, Nurrabiel 3401, Quantong 3401, Vectis 3401, Wonwondah 3401.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4242 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 04/11/2025 07:03 PM
Last update: 04/11/2025 10:38 PM
Next update: 05/11/2025 04:38 AM
Issue restore time: 05/11/2025 10:00 AM
Affected services
Created
Nov 05 at 02:57am AEDT
We are currently experiencing a significant local network outage affecting 4G in the following localities: Haven 3401, Horsham 3400, Lower Norton 3401, Mckenzie Creek 3401, Natimuk 3409, Noradjuha 3409, Nurrabiel 3401, Quantong 3401, Vectis 3401, Wonwondah 3401.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4242 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 04/11/2025 07:03 PM
Last update: UNKNOWN
Next update: 05/11/2025 03:48 AM
Issue restore time: 05/11/2025 10:00 AM
Affected services