Unplanned 4G service outage in localised area.
Resolved
Nov 11 at 06:58am AEDT
We recently experienced a significant local network outage affecting 4G in the following localities: East Arnhem 0822, Gunyangara 0880, Nhulunbuy 0880, Yirrkala 0880.
The issue stemmed from an unknown cause, impacting approximately 1605 services. Services have now been restored. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 11/11/2025 01:37 AM
Last update: 11/11/2025 06:18 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Updated
Nov 11 at 06:28am AEDT
We recently experienced a significant local network outage affecting 4G in the following localities: East Arnhem 0822, Gunyangara 0880, Nhulunbuy 0880, Yirrkala 0880.
The issue stemmed from an unknown cause, impacting approximately 1605 services. Services have now been restored. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 11/11/2025 01:37 AM
Last update: 11/11/2025 06:18 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Updated
Nov 11 at 05:58am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: East Arnhem 0822, Gunyangara 0880, Nhulunbuy 0880, Yirrkala 0880.
The issue stemmed from an unknown cause, impacting approximately 1605 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 11/11/2025 01:37 AM
Last update: 11/11/2025 05:29 AM
Next update: 11/11/2025 11:29 AM
Issue restore time: UNKNOWN
Affected services
Created
Nov 11 at 04:58am AEDT
We are currently experiencing a significant local network outage affecting 4G in the following localities: East Arnhem 0822, Gunyangara 0880, Nhulunbuy 0880, Yirrkala 0880.
The issue stemmed from an unknown cause, impacting approximately 1605 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 11/11/2025 01:37 AM
Last update: 11/11/2025 04:40 AM
Next update: 11/11/2025 10:40 AM
Issue restore time: 12/11/2025 11:30 AM
Affected services