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Degraded

Unplanned 4G service outage in localised area.

Nov 11 at 04:58am AEDT
Affected services
Current Local Outages

Resolved
Nov 12 at 01:28am AEDT

We recently experienced a significant local network outage affecting 4G in the following localities: East Arnhem 0822, Gapuwiyak 0880.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 330 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 11/11/2025 01:35 AM
Last update: 11/11/2025 05:29 AM
Next update: 11/11/2025 11:29 AM
Issue restore time: 12/11/2025 11:30 AM

Updated
Nov 12 at 12:28am AEDT

We are continuing to experience a significant local network outage affecting 4G in the following localities: East Arnhem 0822, Gapuwiyak 0880.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 330 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: IN PROGRESS
Date & time of issue: 11/11/2025 01:35 AM
Last update: 11/11/2025 05:29 AM
Next update: 11/11/2025 11:29 AM
Issue restore time: 12/11/2025 11:30 AM

Updated
Nov 11 at 06:28pm AEDT

We are continuing to experience a significant local network outage affecting 4G in the following localities: East Arnhem 0822, Gapuwiyak 0880.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 330 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: IN PROGRESS
Date & time of issue: 11/11/2025 01:35 AM
Last update: 11/11/2025 05:29 AM
Next update: 11/11/2025 11:29 AM
Issue restore time: 12/11/2025 11:30 AM

Updated
Nov 11 at 12:28pm AEDT

We are continuing to experience a significant local network outage affecting 4G in the following localities: East Arnhem 0822, Gapuwiyak 0880.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 330 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: IN PROGRESS
Date & time of issue: 11/11/2025 01:35 AM
Last update: 11/11/2025 05:29 AM
Next update: 11/11/2025 11:29 AM
Issue restore time: 12/11/2025 11:30 AM

Updated
Nov 11 at 05:58am AEDT

We are continuing to experience a significant local network outage affecting 4G in the following localities: East Arnhem 0822, Gapuwiyak 0880.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 330 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: IN PROGRESS
Date & time of issue: 11/11/2025 01:35 AM
Last update: 11/11/2025 05:29 AM
Next update: 11/11/2025 11:29 AM
Issue restore time: 12/11/2025 11:30 AM

Created
Nov 11 at 04:58am AEDT

We are currently experiencing a significant local network outage affecting 4G in the following localities: East Arnhem 0822, Gapuwiyak 0880.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 330 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: IN PROGRESS
Date & time of issue: 11/11/2025 01:35 AM
Last update: 11/11/2025 04:40 AM
Next update: 11/11/2025 10:40 AM
Issue restore time: 12/11/2025 11:30 AM