Unplanned 4G service outage in localised area.
Resolved
Nov 12 at 01:28am AEDT
We recently experienced a significant local network outage affecting 4G in the following localities: East Arnhem 0822, Maningrida 0822, West Arnhem 0822.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 829 services. Services have now been restored. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 11/11/2025 01:38 AM
Last update: 11/11/2025 05:29 AM
Next update: 11/11/2025 11:29 AM
Issue restore time: 12/11/2025 11:30 AM
Affected services
Current Local Outages
Updated
Nov 12 at 12:28am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: East Arnhem 0822, Maningrida 0822, West Arnhem 0822.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 829 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 11/11/2025 01:38 AM
Last update: 11/11/2025 05:29 AM
Next update: 11/11/2025 11:29 AM
Issue restore time: 12/11/2025 11:30 AM
Affected services
Current Local Outages
Updated
Nov 11 at 06:28pm AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: East Arnhem 0822, Maningrida 0822, West Arnhem 0822.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 829 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 11/11/2025 01:38 AM
Last update: 11/11/2025 05:29 AM
Next update: 11/11/2025 11:29 AM
Issue restore time: 12/11/2025 11:30 AM
Affected services
Current Local Outages
Updated
Nov 11 at 12:28pm AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: East Arnhem 0822, Maningrida 0822, West Arnhem 0822.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 829 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 11/11/2025 01:38 AM
Last update: 11/11/2025 05:29 AM
Next update: 11/11/2025 11:29 AM
Issue restore time: 12/11/2025 11:30 AM
Affected services
Current Local Outages
Created
Nov 11 at 05:58am AEDT
We are currently experiencing a significant local network outage affecting 4G in the following localities: East Arnhem 0822, Maningrida 0822, West Arnhem 0822.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 829 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 11/11/2025 01:38 AM
Last update: 11/11/2025 05:29 AM
Next update: 11/11/2025 11:29 AM
Issue restore time: 12/11/2025 11:30 AM
Affected services
Current Local Outages