Unplanned 4G service outage in localised area.
Resolved
Nov 13 at 08:28am AEDT
The significant local network outage has now been resolved.
Affected services
Updated
Nov 13 at 07:58am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Bowenville 4404, Cecil Plains 4407, Dalby 4405, Ducklo 4405, Grassdale 4405, Macalister 4406, Nandi 4405, Pirrinuan 4405, Ranges Bridge 4405, Saint Ruth 4405, Springvale 4405, Tipton 4405.
The issue stemmed from Parent: Site failure, impacting approximately 3838 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 12/11/2025 06:17 PM
Last update: 13/11/2025 07:32 AM
Next update: 13/11/2025 01:32 PM
Issue restore time: 13/11/2025 07:00 PM
Affected services
Updated
Nov 13 at 06:58am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Bowenville 4404, Cecil Plains 4407, Dalby 4405, Ducklo 4405, Grassdale 4405, Macalister 4406, Nandi 4405, Pirrinuan 4405, Ranges Bridge 4405, Saint Ruth 4405, Springvale 4405, Tipton 4405.
The issue stemmed from Parent: Site failure, impacting approximately 3838 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 12/11/2025 06:17 PM
Last update: 13/11/2025 06:43 AM
Next update: 13/11/2025 12:43 PM
Issue restore time: 13/11/2025 07:00 PM
Affected services
Updated
Nov 13 at 06:28am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Bowenville 4404, Cecil Plains 4407, Dalby 4405, Ducklo 4405, Grassdale 4405, Macalister 4406, Nandi 4405, Pirrinuan 4405, Ranges Bridge 4405, Saint Ruth 4405, Springvale 4405, Tipton 4405.
The issue stemmed from Parent: Site failure, impacting approximately 3838 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 12/11/2025 06:17 PM
Last update: 13/11/2025 05:53 AM
Next update: 13/11/2025 11:53 AM
Issue restore time: 13/11/2025 11:00 AM
Affected services
Updated
Nov 13 at 05:28am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Bowenville 4404, Cecil Plains 4407, Dalby 4405, Ducklo 4405, Grassdale 4405, Macalister 4406, Nandi 4405, Pirrinuan 4405, Ranges Bridge 4405, Saint Ruth 4405, Springvale 4405, Tipton 4405.
The issue stemmed from Parent: Site failure, impacting approximately 3838 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 12/11/2025 06:17 PM
Last update: 13/11/2025 05:01 AM
Next update: 13/11/2025 11:01 AM
Issue restore time: 13/11/2025 11:00 AM
Affected services
Updated
Nov 13 at 04:28am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Bowenville 4404, Cecil Plains 4407, Dalby 4405, Ducklo 4405, Grassdale 4405, Macalister 4406, Nandi 4405, Pirrinuan 4405, Ranges Bridge 4405, Saint Ruth 4405, Springvale 4405, Tipton 4405.
The issue stemmed from Parent: Site failure, impacting approximately 3838 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 12/11/2025 06:17 PM
Last update: 13/11/2025 04:11 AM
Next update: 13/11/2025 10:11 AM
Issue restore time: UNKNOWN
Affected services
Updated
Nov 13 at 03:58am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Bowenville 4404, Cecil Plains 4407, Dalby 4405, Ducklo 4405, Grassdale 4405, Macalister 4406, Nandi 4405, Pirrinuan 4405, Ranges Bridge 4405, Saint Ruth 4405, Springvale 4405, Tipton 4405.
The issue stemmed from Parent: Site failure, impacting approximately 3838 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 12/11/2025 06:17 PM
Last update: 13/11/2025 03:22 AM
Next update: 13/11/2025 09:22 AM
Issue restore time: UNKNOWN
Affected services
Updated
Nov 13 at 02:58am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Bowenville 4404, Cecil Plains 4407, Dalby 4405, Ducklo 4405, Grassdale 4405, Macalister 4406, Nandi 4405, Pirrinuan 4405, Ranges Bridge 4405, Saint Ruth 4405, Springvale 4405, Tipton 4405.
The issue stemmed from Parent: Site failure, impacting approximately 3838 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 12/11/2025 06:17 PM
Last update: 13/11/2025 02:33 AM
Next update: 13/11/2025 08:33 AM
Issue restore time: 13/11/2025 11:00 AM
Affected services
Updated
Nov 13 at 01:58am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Bowenville 4404, Cecil Plains 4407, Dalby 4405, Ducklo 4405, Grassdale 4405, Macalister 4406, Nandi 4405, Pirrinuan 4405, Ranges Bridge 4405, Saint Ruth 4405, Springvale 4405, Tipton 4405.
The issue stemmed from Parent: Site failure, impacting approximately 3838 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 12/11/2025 06:17 PM
Last update: 13/11/2025 01:44 AM
Next update: 13/11/2025 07:44 AM
Issue restore time: 13/11/2025 11:00 AM
Affected services
Updated
Nov 13 at 01:28am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Bowenville 4404, Cecil Plains 4407, Dalby 4405, Ducklo 4405, Grassdale 4405, Macalister 4406, Nandi 4405, Pirrinuan 4405, Ranges Bridge 4405, Saint Ruth 4405, Springvale 4405, Tipton 4405.
The issue stemmed from Parent: Site failure, impacting approximately 3838 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 12/11/2025 06:17 PM
Last update: 13/11/2025 12:54 AM
Next update: 13/11/2025 06:54 AM
Issue restore time: 13/11/2025 11:00 AM
Affected services
Created
Nov 13 at 12:28am AEDT
We are currently experiencing a significant local network outage affecting 4G in the following localities: Bowenville 4404, Cecil Plains 4407, Dalby 4405, Ducklo 4405, Grassdale 4405, Macalister 4406, Nandi 4405, Pirrinuan 4405, Ranges Bridge 4405, Saint Ruth 4405, Springvale 4405, Tipton 4405.
The issue stemmed from Parent: Site failure, impacting approximately 3838 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 12/11/2025 06:17 PM
Last update: 13/11/2025 12:04 AM
Next update: 13/11/2025 06:04 AM
Issue restore time: 13/11/2025 11:00 AM
Affected services