Unplanned 4G service outage in localised area.
Resolved
Dec 30 at 01:27am AEDT
We recently experienced a significant local network outage affecting 4G in the following localities: Bellellen 3381, Black Range 3381, Bulgana 3377, Campbells Bridge 3387, Concongella 3384, Deep Lead 3385, Germania 3387, Great Western 3374, Greens Creek 3387, Illawarra 3381, Lake Fyans 3381, Lake Lonsdale 3381, Ledcourt 3385, Mokepilly 3381, Stawell 3380.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 2452 services. Services have now been restored. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 28/12/2025 06:36 PM
Last update: 29/12/2025 01:43 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Current Local Outages
Updated
Dec 29 at 02:57pm AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Bellellen 3381, Black Range 3381, Bulgana 3377, Campbells Bridge 3387, Concongella 3384, Deep Lead 3385, Germania 3387, Great Western 3374, Greens Creek 3387, Illawarra 3381, Lake Fyans 3381, Lake Lonsdale 3381, Ledcourt 3385, Mokepilly 3381, Stawell 3380.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 2452 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 28/12/2025 06:36 PM
Last update: 29/12/2025 01:43 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Current Local Outages
Updated
Dec 29 at 08:27am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Bellellen 3381, Black Range 3381, Bulgana 3377, Campbells Bridge 3387, Concongella 3384, Deep Lead 3385, Germania 3387, Great Western 3374, Greens Creek 3387, Illawarra 3381, Lake Fyans 3381, Lake Lonsdale 3381, Ledcourt 3385, Mokepilly 3381, Stawell 3380.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 2452 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 28/12/2025 06:36 PM
Last update: 29/12/2025 01:43 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Current Local Outages
Updated
Dec 29 at 01:57am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Bellellen 3381, Black Range 3381, Bulgana 3377, Campbells Bridge 3387, Concongella 3384, Deep Lead 3385, Germania 3387, Great Western 3374, Greens Creek 3387, Illawarra 3381, Lake Fyans 3381, Lake Lonsdale 3381, Ledcourt 3385, Mokepilly 3381, Stawell 3380.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 2452 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 28/12/2025 06:36 PM
Last update: 29/12/2025 01:43 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Current Local Outages
Updated
Dec 28 at 11:57pm AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Bellellen 3381, Black Range 3381, Bulgana 3377, Campbells Bridge 3387, Concongella 3384, Deep Lead 3385, Germania 3387, Great Western 3374, Greens Creek 3387, Illawarra 3381, Lake Fyans 3381, Lake Lonsdale 3381, Ledcourt 3385, Mokepilly 3381, Stawell 3380.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 2452 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 28/12/2025 06:36 PM
Last update: 28/12/2025 11:26 PM
Next update: 29/12/2025 03:08 AM
Issue restore time: UNKNOWN
Affected services
Current Local Outages
Created
Dec 28 at 09:27pm AEDT
We are currently experiencing a significant local network outage affecting 4G in the following localities: Armstrong 3377, Bellellen 3381, Black Range 3381, Bulgana 3377, Callawadda 3387, Campbells Bridge 3387, Concongella 3384, Deep Lead 3385, Fyans Creek 3381, Germania 3387, Glenorchy 3385, Great Western 3374, Greens Creek 3387, Halls Gap 3381, Illawarra 3381, Joel South 3384, Lake Fyans 3381, Lake Lonsdale 3381, Ledcourt 3385, Mokepilly 3381, Morrl Morrl 3387, Mount Dryden 3381, Norval 3377, Pomonal 3381, Riachella 3385, Stawell 3380, Wal Wal 3385.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 2452 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 28/12/2025 06:36 PM
Last update: 28/12/2025 09:08 PM
Next update: 29/12/2025 03:08 AM
Issue restore time: UNKNOWN
Affected services
Current Local Outages