Unplanned 4G service outage in localised area.
Resolved
Jan 05 at 01:27am AEDT
We recently experienced a significant local network outage affecting 4G in the following localities: Ararat 3377, Armstrong 3377, Bellellen 3381, Bellfield 3081, Bellfield 3381, Black Range 3381, Bulgana 3377, Callawadda 3387, Campbells Bridge 3387, Concongella 3384, Deep Lead 3385, Fyans Creek 3381, Germania 3387, Glenorchy 3385, Great Western 3374, Greens Creek 3387, Halls Gap 3381, Illawarra 3381, Joel South 3384, Lake Fyans 3381, Lake Lonsdale 3381, Ledcourt 3385, Mokepilly 3381, Morrl Morrl 3387, Mount Dryden 3381, Norval 3377, Pomonal 3381, Rhymney 3377, Stawell 3380.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1546 services. Services have now been restored. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 03/01/2026 04:19 PM
Last update: 04/01/2026 01:35 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Updated
Jan 04 at 08:27pm AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Ararat 3377, Armstrong 3377, Bellellen 3381, Bellfield 3081, Bellfield 3381, Black Range 3381, Bulgana 3377, Callawadda 3387, Campbells Bridge 3387, Concongella 3384, Deep Lead 3385, Fyans Creek 3381, Germania 3387, Glenorchy 3385, Great Western 3374, Greens Creek 3387, Halls Gap 3381, Illawarra 3381, Joel South 3384, Lake Fyans 3381, Lake Lonsdale 3381, Ledcourt 3385, Mokepilly 3381, Morrl Morrl 3387, Mount Dryden 3381, Norval 3377, Pomonal 3381, Rhymney 3377, Stawell 3380.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1546 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 03/01/2026 04:19 PM
Last update: 04/01/2026 01:35 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Updated
Jan 04 at 01:57pm AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Ararat 3377, Armstrong 3377, Bellellen 3381, Bellfield 3081, Bellfield 3381, Black Range 3381, Bulgana 3377, Callawadda 3387, Campbells Bridge 3387, Concongella 3384, Deep Lead 3385, Fyans Creek 3381, Germania 3387, Glenorchy 3385, Great Western 3374, Greens Creek 3387, Halls Gap 3381, Illawarra 3381, Joel South 3384, Lake Fyans 3381, Lake Lonsdale 3381, Ledcourt 3385, Mokepilly 3381, Morrl Morrl 3387, Mount Dryden 3381, Norval 3377, Pomonal 3381, Rhymney 3377, Stawell 3380.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1546 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 03/01/2026 04:19 PM
Last update: 04/01/2026 01:35 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Updated
Jan 04 at 07:57am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Ararat 3377, Armstrong 3377, Bellellen 3381, Bellfield 3081, Bellfield 3381, Black Range 3381, Bulgana 3377, Callawadda 3387, Campbells Bridge 3387, Concongella 3384, Deep Lead 3385, Fyans Creek 3381, Germania 3387, Glenorchy 3385, Great Western 3374, Greens Creek 3387, Halls Gap 3381, Illawarra 3381, Joel South 3384, Lake Fyans 3381, Lake Lonsdale 3381, Ledcourt 3385, Mokepilly 3381, Morrl Morrl 3387, Mount Dryden 3381, Norval 3377, Pomonal 3381, Rhymney 3377, Stawell 3380.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1546 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 03/01/2026 04:19 PM
Last update: 04/01/2026 01:35 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Updated
Jan 04 at 01:57am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Ararat 3377, Armstrong 3377, Bellellen 3381, Bellfield 3081, Bellfield 3381, Black Range 3381, Bulgana 3377, Callawadda 3387, Campbells Bridge 3387, Concongella 3384, Deep Lead 3385, Fyans Creek 3381, Germania 3387, Glenorchy 3385, Great Western 3374, Greens Creek 3387, Halls Gap 3381, Illawarra 3381, Joel South 3384, Lake Fyans 3381, Lake Lonsdale 3381, Ledcourt 3385, Mokepilly 3381, Morrl Morrl 3387, Mount Dryden 3381, Norval 3377, Pomonal 3381, Rhymney 3377, Stawell 3380.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1546 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 03/01/2026 04:19 PM
Last update: 04/01/2026 01:35 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Created
Jan 03 at 09:57pm AEDT
We are currently experiencing a significant local network outage affecting 4G in the following localities: Ararat 3377, Armstrong 3377, Bellellen 3381, Bellfield 3081, Bellfield 3381, Black Range 3381, Bulgana 3377, Callawadda 3387, Campbells Bridge 3387, Concongella 3384, Deep Lead 3385, Fyans Creek 3381, Germania 3387, Glenorchy 3385, Great Western 3374, Greens Creek 3387, Halls Gap 3381, Illawarra 3381, Joel South 3384, Lake Fyans 3381, Lake Lonsdale 3381, Ledcourt 3385, Mokepilly 3381, Morrl Morrl 3387, Mount Dryden 3381, Norval 3377, Pomonal 3381, Rhymney 3377, Stawell 3380.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1546 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 03/01/2026 04:19 PM
Last update: 03/01/2026 09:46 PM
Next update: 04/01/2026 03:46 AM
Issue restore time: UNKNOWN
Affected services