Unplanned 4G service outage in localised area.
Resolved
Jan 11 at 01:27am AEDT
We recently experienced a significant local network outage affecting 4G in the following localities: Angourie 2464, Ashby 2463, Ashby Heights 2463, Ashby Island 2463, Banyabba 2460, Bookram 2460, Brooms Head 2463, Chatsworth 2469, Clifden 2460, Dilkoon 2460, Esk 2472, Evans Head 2473, Fortis Creek 2460, Freeburn Island 2464, Gibberagee 2469, Goodwood Island 2469, Gulmarrad 2463, Gurranang 2460, Harwood 2465, Ilarwill 2463, Iluka 2466, James Creek 2463, Lawrence 2460, Lower Southgate 2460, Maclean 2463, Micalo Island 2464, Mororo 2469, Palmers Channel 2463, Palmers Island 2463, Pillar Valley 2462, Sandon 2463, Shark Creek 2463, South Arm 2449, South Arm 2460, Southgate 2460, Taloumbi 2463, The Freshwater 2466, The Gap 2472, The Gap 2650, The Pinnacles 2460, The Sandon 2463, Townsend 2463, Tucabia 2462, Tullymorgan 2463, Tyndale 2460, Warragai Creek 2460, Warregah Island 2469, Woodford Island 2463, Woody Head 2466, Wooloweyah 2464, Woombah 2469, Yamba 2464, Yuraygir 2464.
The issue stemmed from Local Power Failure, impacting approximately 1870 services. Services have now been restored. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 09/01/2026 07:31 PM
Last update: 10/01/2026 01:23 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Current Local Outages
Updated
Jan 10 at 08:27pm AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Angourie 2464, Ashby 2463, Ashby Heights 2463, Ashby Island 2463, Banyabba 2460, Bookram 2460, Brooms Head 2463, Chatsworth 2469, Clifden 2460, Dilkoon 2460, Esk 2472, Evans Head 2473, Fortis Creek 2460, Freeburn Island 2464, Gibberagee 2469, Goodwood Island 2469, Gulmarrad 2463, Gurranang 2460, Harwood 2465, Ilarwill 2463, Iluka 2466, James Creek 2463, Lawrence 2460, Lower Southgate 2460, Maclean 2463, Micalo Island 2464, Mororo 2469, Palmers Channel 2463, Palmers Island 2463, Pillar Valley 2462, Sandon 2463, Shark Creek 2463, South Arm 2449, South Arm 2460, Southgate 2460, Taloumbi 2463, The Freshwater 2466, The Gap 2472, The Gap 2650, The Pinnacles 2460, The Sandon 2463, Townsend 2463, Tucabia 2462, Tullymorgan 2463, Tyndale 2460, Warragai Creek 2460, Warregah Island 2469, Woodford Island 2463, Woody Head 2466, Wooloweyah 2464, Woombah 2469, Yamba 2464, Yuraygir 2464.
The issue stemmed from Local Power Failure, impacting approximately 1870 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 09/01/2026 07:31 PM
Last update: 10/01/2026 01:23 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Current Local Outages
Updated
Jan 10 at 01:57pm AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Angourie 2464, Ashby 2463, Ashby Heights 2463, Ashby Island 2463, Banyabba 2460, Bookram 2460, Brooms Head 2463, Chatsworth 2469, Clifden 2460, Dilkoon 2460, Esk 2472, Evans Head 2473, Fortis Creek 2460, Freeburn Island 2464, Gibberagee 2469, Goodwood Island 2469, Gulmarrad 2463, Gurranang 2460, Harwood 2465, Ilarwill 2463, Iluka 2466, James Creek 2463, Lawrence 2460, Lower Southgate 2460, Maclean 2463, Micalo Island 2464, Mororo 2469, Palmers Channel 2463, Palmers Island 2463, Pillar Valley 2462, Sandon 2463, Shark Creek 2463, South Arm 2449, South Arm 2460, Southgate 2460, Taloumbi 2463, The Freshwater 2466, The Gap 2472, The Gap 2650, The Pinnacles 2460, The Sandon 2463, Townsend 2463, Tucabia 2462, Tullymorgan 2463, Tyndale 2460, Warragai Creek 2460, Warregah Island 2469, Woodford Island 2463, Woody Head 2466, Wooloweyah 2464, Woombah 2469, Yamba 2464, Yuraygir 2464.
The issue stemmed from Local Power Failure, impacting approximately 1870 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 09/01/2026 07:31 PM
Last update: 10/01/2026 01:23 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Current Local Outages
Updated
Jan 10 at 07:57am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Angourie 2464, Ashby 2463, Ashby Heights 2463, Ashby Island 2463, Banyabba 2460, Bookram 2460, Brooms Head 2463, Chatsworth 2469, Clifden 2460, Dilkoon 2460, Esk 2472, Evans Head 2473, Fortis Creek 2460, Freeburn Island 2464, Gibberagee 2469, Goodwood Island 2469, Gulmarrad 2463, Gurranang 2460, Harwood 2465, Ilarwill 2463, Iluka 2466, James Creek 2463, Lawrence 2460, Lower Southgate 2460, Maclean 2463, Micalo Island 2464, Mororo 2469, Palmers Channel 2463, Palmers Island 2463, Pillar Valley 2462, Sandon 2463, Shark Creek 2463, South Arm 2449, South Arm 2460, Southgate 2460, Taloumbi 2463, The Freshwater 2466, The Gap 2472, The Gap 2650, The Pinnacles 2460, The Sandon 2463, Townsend 2463, Tucabia 2462, Tullymorgan 2463, Tyndale 2460, Warragai Creek 2460, Warregah Island 2469, Woodford Island 2463, Woody Head 2466, Wooloweyah 2464, Woombah 2469, Yamba 2464, Yuraygir 2464.
The issue stemmed from Local Power Failure, impacting approximately 1870 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 09/01/2026 07:31 PM
Last update: 10/01/2026 01:23 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Current Local Outages
Updated
Jan 10 at 01:57am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Angourie 2464, Ashby 2463, Ashby Heights 2463, Ashby Island 2463, Banyabba 2460, Bookram 2460, Brooms Head 2463, Chatsworth 2469, Clifden 2460, Dilkoon 2460, Esk 2472, Evans Head 2473, Fortis Creek 2460, Freeburn Island 2464, Gibberagee 2469, Goodwood Island 2469, Gulmarrad 2463, Gurranang 2460, Harwood 2465, Ilarwill 2463, Iluka 2466, James Creek 2463, Lawrence 2460, Lower Southgate 2460, Maclean 2463, Micalo Island 2464, Mororo 2469, Palmers Channel 2463, Palmers Island 2463, Pillar Valley 2462, Sandon 2463, Shark Creek 2463, South Arm 2449, South Arm 2460, Southgate 2460, Taloumbi 2463, The Freshwater 2466, The Gap 2472, The Gap 2650, The Pinnacles 2460, The Sandon 2463, Townsend 2463, Tucabia 2462, Tullymorgan 2463, Tyndale 2460, Warragai Creek 2460, Warregah Island 2469, Woodford Island 2463, Woody Head 2466, Wooloweyah 2464, Woombah 2469, Yamba 2464, Yuraygir 2464.
The issue stemmed from Local Power Failure, impacting approximately 1870 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 09/01/2026 07:31 PM
Last update: 10/01/2026 01:23 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Current Local Outages
Created
Jan 09 at 10:57pm AEDT
We are currently experiencing a significant local network outage affecting 4G in the following localities: Angourie 2464, Ashby 2463, Ashby Heights 2463, Ashby Island 2463, Banyabba 2460, Bookram 2460, Brooms Head 2463, Chatsworth 2469, Clifden 2460, Dilkoon 2460, Esk 2472, Evans Head 2473, Fortis Creek 2460, Freeburn Island 2464, Gibberagee 2469, Goodwood Island 2469, Gulmarrad 2463, Gurranang 2460, Harwood 2465, Ilarwill 2463, Iluka 2466, James Creek 2463, Lawrence 2460, Lower Southgate 2460, Maclean 2463, Micalo Island 2464, Mororo 2469, Palmers Channel 2463, Palmers Island 2463, Pillar Valley 2462, Sandon 2463, Shark Creek 2463, South Arm 2449, South Arm 2460, Southgate 2460, Taloumbi 2463, The Freshwater 2466, The Gap 2472, The Gap 2650, The Pinnacles 2460, The Sandon 2463, Townsend 2463, Tucabia 2462, Tullymorgan 2463, Tyndale 2460, Warragai Creek 2460, Warregah Island 2469, Woodford Island 2463, Woody Head 2466, Wooloweyah 2464, Woombah 2469, Yamba 2464, Yuraygir 2464.
The issue stemmed from Local Power Failure, impacting approximately 1870 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 09/01/2026 07:31 PM
Last update: 09/01/2026 10:13 PM
Next update: 10/01/2026 04:13 AM
Issue restore time: UNKNOWN
Affected services
Current Local Outages