Unplanned 4G service outage in localised area.
Resolved
Jan 13 at 02:27pm AEDT
We recently experienced a significant local network outage affecting 4G in the following localities: Baynton 6714, Gap Ridge 6714, Millars Well 6714, Nickol 6714, Pegs Creek 6714, Stove Hill 6714.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 821 services. Services have now been restored. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 13/01/2026 09:50 AM
Last update: 13/01/2026 01:27 PM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Current Local Outages
Updated
Jan 13 at 01:57pm AEDT
We recently experienced a significant local network outage affecting 4G in the following localities: Baynton 6714, Gap Ridge 6714, Millars Well 6714, Nickol 6714, Pegs Creek 6714, Stove Hill 6714.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 821 services. Services have now been restored. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 13/01/2026 09:50 AM
Last update: 13/01/2026 01:27 PM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Current Local Outages
Created
Jan 13 at 01:27pm AEDT
We are currently experiencing a significant local network outage affecting 4G in the following localities: Baynton 6714, Gap Ridge 6714, Millars Well 6714, Nickol 6714, Pegs Creek 6714, Stove Hill 6714.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 821 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 13/01/2026 09:50 AM
Last update: 13/01/2026 12:38 PM
Next update: 14/01/2026 12:38 PM
Issue restore time: 14/01/2026 01:00 PM
Affected services
Current Local Outages