Unplanned 4G service outage in localised area.
Resolved
Jan 13 at 07:57pm AEDT
We recently experienced a significant local network outage affecting 4G in the following localities: Bonnie Doon 3720, Devils River 3714, Eildon 3713, Jamieson 3723, Lake Eildon 3713, Maintongoon 3714, Rubicon 3712, Taggerty 3714, Taylor Bay 3713, Thornton 3712, Woodfield 3715.
The issue stemmed from Fire (incl Bushfire), impacting approximately 1068 services. Services have now been restored. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 13/01/2026 01:24 PM
Last update: 13/01/2026 07:02 PM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Updated
Jan 13 at 07:27pm AEDT
We recently experienced a significant local network outage affecting 4G in the following localities: Bonnie Doon 3720, Devils River 3714, Eildon 3713, Jamieson 3723, Lake Eildon 3713, Maintongoon 3714, Rubicon 3712, Taggerty 3714, Taylor Bay 3713, Thornton 3712, Woodfield 3715.
The issue stemmed from Fire (incl Bushfire), impacting approximately 1068 services. Services have now been restored. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 13/01/2026 01:24 PM
Last update: 13/01/2026 07:02 PM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Created
Jan 13 at 05:57pm AEDT
We are currently experiencing a significant local network outage affecting 4G in the following localities: Bonnie Doon 3720, Devils River 3714, Eildon 3713, Jamieson 3723, Lake Eildon 3713, Maintongoon 3714, Rubicon 3712, Taggerty 3714, Taylor Bay 3713, Thornton 3712, Woodfield 3715.
The issue stemmed from Fire (incl Bushfire), impacting approximately 1068 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 13/01/2026 01:24 PM
Last update: 13/01/2026 05:26 PM
Next update: 13/01/2026 11:26 PM
Issue restore time: UNKNOWN
Affected services