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Degraded

Unplanned 4G service outage in localised area.

Jan 15 at 12:57pm AEDT
Affected services
Current Local Outages

Resolved
Jan 15 at 02:57pm AEDT

We recently experienced a significant local network outage affecting 4G in the following localities: Bucca 2450, Bundagen 2454, Coffs Harbour 2450, Emerald Beach 2456, Karangi 2450, Korora 2450, Moonee Beach 2450, Sandy Beach 2456, Sapphire Beach 2450, Sawtell 2452, Toormina 2452.

The issue stemmed from Local Power Failure, impacting approximately 2092 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 15/01/2026 09:41 AM
Last update: 15/01/2026 01:50 PM
Next update: UNKNOWN
Issue restore time: UNKNOWN

Updated
Jan 15 at 02:27pm AEDT

We recently experienced a significant local network outage affecting 4G in the following localities: Bucca 2450, Bundagen 2454, Coffs Harbour 2450, Emerald Beach 2456, Karangi 2450, Korora 2450, Moonee Beach 2450, Sandy Beach 2456, Sapphire Beach 2450, Sawtell 2452, Toormina 2452.

The issue stemmed from Local Power Failure, impacting approximately 2092 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 15/01/2026 09:41 AM
Last update: 15/01/2026 01:50 PM
Next update: UNKNOWN
Issue restore time: UNKNOWN

Created
Jan 15 at 12:57pm AEDT

We are currently experiencing a significant local network outage affecting 4G in the following localities: Bucca 2450, Bundagen 2454, Coffs Harbour 2450, Emerald Beach 2456, Karangi 2450, Korora 2450, Moonee Beach 2450, Sandy Beach 2456, Sapphire Beach 2450, Sawtell 2452, Toormina 2452.

The issue stemmed from Local Power Failure, impacting approximately 2092 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: IN PROGRESS
Date & time of issue: 15/01/2026 09:41 AM
Last update: 15/01/2026 12:08 PM
Next update: 16/01/2026 12:08 PM
Issue restore time: 16/01/2026 10:00 AM