Unplanned 4G service outage in localised area.
Resolved
Feb 28 at 01:57am AEDT
We recently experienced a significant local network outage affecting 4G in the following localities: Clinton 4680, Kin Kora 4680, New Auckland 4680, Sun Valley 4680, West Gladstone 4680.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4069 services. Services have now been restored. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 24/11/2025 08:04 PM
Last update: 27/02/2026 01:04 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Current Local Outages
Updated
Feb 27 at 01:57am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Clinton 4680, Kin Kora 4680, New Auckland 4680, Sun Valley 4680, West Gladstone 4680.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4069 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 24/11/2025 08:04 PM
Last update: 27/02/2026 01:04 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Current Local Outages
Updated
Feb 26 at 11:27am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Clinton 4680, Kin Kora 4680, New Auckland 4680, Sun Valley 4680, West Gladstone 4680.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4069 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 24/11/2025 08:04 PM
Last update: 25/02/2026 01:56 PM
Next update: 26/02/2026 01:56 PM
Issue restore time: 27/02/2026 07:00 PM
Affected services
Current Local Outages
Updated
Feb 25 at 11:57pm AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Barney Point 4680, Gladstone Harbour 4680, South Gladstone 4680, South Trees 4680, West Gladstone 4680.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4069 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 24/11/2025 08:04 PM
Last update: 25/02/2026 02:46 PM
Next update: 26/02/2026 01:56 PM
Issue restore time: 27/02/2026 07:00 PM
Affected services
Current Local Outages
Updated
Feb 25 at 11:27pm AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Barney Point 4680, Gladstone Harbour 4680, South Gladstone 4680, South Trees 4680, Sun Valley 4680, West Gladstone 4680.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4069 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 24/11/2025 08:04 PM
Last update: 25/02/2026 04:31 PM
Next update: 26/02/2026 01:56 PM
Issue restore time: UNKNOWN
Affected services
Current Local Outages
Updated
Feb 24 at 12:57pm AEDT
We recently experienced a significant local network outage affecting 4G in the following localities: Barney Point 4680, Clinton 4680, Gladstone Harbour 4680, Kin Kora 4680, New Auckland 4680, South Gladstone 4680, South Trees 4680, Sun Valley 4680, Toolooa 4680, West Gladstone 4680.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4069 services. Services have now been restored. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 24/11/2025 08:04 PM
Last update: 19/02/2026 01:18 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Current Local Outages
Updated
Feb 24 at 03:27am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Barney Point 4680, Clinton 4680, Gladstone Harbour 4680, Kin Kora 4680, New Auckland 4680, South Gladstone 4680, South Trees 4680, Sun Valley 4680, Toolooa 4680, West Gladstone 4680.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4069 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 24/11/2025 08:04 PM
Last update: 19/02/2026 01:18 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Current Local Outages
Updated
Feb 23 at 02:57am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Barney Point 4680, Clinton 4680, Gladstone Harbour 4680, Kin Kora 4680, New Auckland 4680, South Gladstone 4680, South Trees 4680, Sun Valley 4680, Toolooa 4680, West Gladstone 4680.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4069 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 24/11/2025 08:04 PM
Last update: 19/02/2026 01:18 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Current Local Outages
Updated
Feb 22 at 02:57am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Barney Point 4680, Clinton 4680, Gladstone Harbour 4680, Kin Kora 4680, New Auckland 4680, South Gladstone 4680, South Trees 4680, Sun Valley 4680, Toolooa 4680, West Gladstone 4680.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4069 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 24/11/2025 08:04 PM
Last update: 19/02/2026 01:18 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Current Local Outages
Updated
Feb 21 at 02:27am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Barney Point 4680, Clinton 4680, Gladstone Harbour 4680, Kin Kora 4680, New Auckland 4680, South Gladstone 4680, South Trees 4680, Sun Valley 4680, Toolooa 4680, West Gladstone 4680.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4069 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 24/11/2025 08:04 PM
Last update: 19/02/2026 01:18 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Current Local Outages
Updated
Feb 20 at 01:57am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Barney Point 4680, Clinton 4680, Gladstone Harbour 4680, Kin Kora 4680, New Auckland 4680, South Gladstone 4680, South Trees 4680, Sun Valley 4680, Toolooa 4680, West Gladstone 4680.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4069 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 24/11/2025 08:04 PM
Last update: 19/02/2026 01:18 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Current Local Outages
Updated
Feb 19 at 01:57am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Barney Point 4680, Clinton 4680, Gladstone Harbour 4680, Kin Kora 4680, New Auckland 4680, South Gladstone 4680, South Trees 4680, Sun Valley 4680, Toolooa 4680, West Gladstone 4680.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4069 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 24/11/2025 08:04 PM
Last update: 19/02/2026 01:18 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Current Local Outages
Updated
Feb 18 at 09:27pm AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Barney Point 4680, Clinton 4680, Gladstone Harbour 4680, Kin Kora 4680, New Auckland 4680, South Gladstone 4680, South Trees 4680, Sun Valley 4680, Toolooa 4680, West Gladstone 4680.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4069 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 24/11/2025 08:04 PM
Last update: 18/02/2026 02:00 AM
Next update: 19/02/2026 02:00 AM
Issue restore time: UNKNOWN
Affected services
Current Local Outages
Updated
Feb 18 at 02:57pm AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Barney Point 4680, Clinton 4680, Gladstone Harbour 4680, Kin Kora 4680, New Auckland 4680, South Gladstone 4680, South Trees 4680, Sun Valley 4680, Toolooa 4680, West Gladstone 4680.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4069 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 24/11/2025 08:04 PM
Last update: 18/02/2026 02:00 AM
Next update: 19/02/2026 02:00 AM
Issue restore time: UNKNOWN
Affected services
Current Local Outages
Updated
Feb 18 at 08:27am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Barney Point 4680, Clinton 4680, Gladstone Harbour 4680, Kin Kora 4680, New Auckland 4680, South Gladstone 4680, South Trees 4680, Sun Valley 4680, Toolooa 4680, West Gladstone 4680.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4069 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 24/11/2025 08:04 PM
Last update: 18/02/2026 02:00 AM
Next update: 19/02/2026 02:00 AM
Issue restore time: UNKNOWN
Affected services
Current Local Outages
Created
Feb 18 at 02:27am AEDT
We are currently experiencing a significant local network outage affecting 4G in the following localities: Barney Point 4680, Clinton 4680, Gladstone Harbour 4680, Kin Kora 4680, New Auckland 4680, South Gladstone 4680, South Trees 4680, Sun Valley 4680, Toolooa 4680, West Gladstone 4680.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4069 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 24/11/2025 08:04 PM
Last update: 18/02/2026 02:00 AM
Next update: 19/02/2026 02:00 AM
Issue restore time: UNKNOWN
Affected services
Current Local Outages