Unplanned 4G service outage in localised area.
Resolved
Feb 27 at 01:27am AEDT
We recently experienced a significant local network outage affecting 4G in the following localities: Bilingurr 6725, Broome 6725, Djugun 6725, Roebuck 6725, Waterbank 6725.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 327 services. Services have now been restored. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 18/12/2025 03:46 AM
Last update: 25/02/2026 01:27 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Current Local Outages
Updated
Feb 26 at 07:27am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Bilingurr 6725, Broome 6725, Djugun 6725, Roebuck 6725, Waterbank 6725.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 327 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 18/12/2025 03:46 AM
Last update: 25/02/2026 01:27 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Current Local Outages
Updated
Feb 26 at 01:27am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Bilingurr 6725, Broome 6725, Djugun 6725, Roebuck 6725, Waterbank 6725.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 327 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 18/12/2025 03:46 AM
Last update: 25/02/2026 01:27 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Current Local Outages
Updated
Feb 25 at 07:27pm AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Bilingurr 6725, Broome 6725, Djugun 6725, Roebuck 6725, Waterbank 6725.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 327 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 18/12/2025 03:46 AM
Last update: 25/02/2026 01:27 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Current Local Outages
Updated
Feb 25 at 02:27pm AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Bilingurr 6725, Broome 6725, Djugun 6725, Roebuck 6725, Waterbank 6725.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 327 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 18/12/2025 03:46 AM
Last update: 24/02/2026 06:30 AM
Next update: 25/02/2026 05:41 AM
Issue restore time: UNKNOWN
Affected services
Current Local Outages
Created
Feb 25 at 01:57pm AEDT
We are currently experiencing a significant local network outage affecting 4G in the following localities: Bilingurr 6725, Broome 6725, Cable Beach 6726, Djugun 6725, Minyirr 6725, Roebuck 6725, Waterbank 6725.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 327 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 18/12/2025 03:46 AM
Last update: 24/02/2026 05:41 AM
Next update: 25/02/2026 05:41 AM
Issue restore time: 25/02/2026 09:00 PM
Affected services
Current Local Outages