Unplanned 4G service outage in localised area.
Resolved
Mar 04 at 04:57pm AEDT
We recently experienced a significant local network outage affecting 4G in the following localities: Boambee East 2452, Bonville 2450, Bundagen 2454, Repton 2454, Sawtell 2452, Toormina 2452.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1341 services. Services have now been restored. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 25/02/2026 12:29 AM
Last update: 04/03/2026 04:11 PM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Updated
Mar 04 at 04:27pm AEDT
We recently experienced a significant local network outage affecting 4G in the following localities: Boambee East 2452, Bonville 2450, Bundagen 2454, Repton 2454, Sawtell 2452, Toormina 2452.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1341 services. Services have now been restored. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 25/02/2026 12:29 AM
Last update: 04/03/2026 04:11 PM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Updated
Mar 04 at 11:57am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Boambee East 2452, Bonville 2450, Bundagen 2454, Repton 2454, Sawtell 2452, Toormina 2452.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1341 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 25/02/2026 12:29 AM
Last update: 04/03/2026 11:31 AM
Next update: 04/03/2026 06:06 PM
Issue restore time: 26/02/2026 06:00 PM
Affected services
Updated
Mar 04 at 11:27am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Boambee East 2452, Bonville 2450, Bundagen 2454, Repton 2454, Sawtell 2452, Toormina 2452.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1341 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 25/02/2026 12:29 AM
Last update: 04/03/2026 10:52 AM
Next update: 04/03/2026 06:06 PM
Issue restore time: 26/02/2026 06:00 PM
Affected services
Updated
Mar 04 at 10:57am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Boambee East 2452, Bonville 2450, Bundagen 2454, Repton 2454, Sawtell 2452, Toormina 2452.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1341 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 25/02/2026 12:29 AM
Last update: 04/03/2026 10:34 AM
Next update: 04/03/2026 06:06 PM
Issue restore time: 26/02/2026 06:00 PM
Affected services
Updated
Mar 04 at 10:27am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Bonville 2450, Bundagen 2454, Repton 2454, Sawtell 2452.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1341 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 25/02/2026 12:29 AM
Last update: 04/03/2026 09:57 AM
Next update: 04/03/2026 06:06 PM
Issue restore time: 26/02/2026 06:00 PM
Affected services
Updated
Mar 04 at 09:57am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Boambee East 2452, Bonville 2450, Bundagen 2454, Repton 2454, Sawtell 2452, Toormina 2452.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1341 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 25/02/2026 12:29 AM
Last update: 04/03/2026 09:39 AM
Next update: 04/03/2026 06:06 PM
Issue restore time: 26/02/2026 06:00 PM
Affected services
Updated
Mar 04 at 09:27am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Boambee East 2452, Bonville 2450, Repton 2454, Sawtell 2452.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1341 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 25/02/2026 12:29 AM
Last update: 04/03/2026 09:02 AM
Next update: 04/03/2026 06:06 PM
Issue restore time: 26/02/2026 06:00 PM
Affected services
Updated
Mar 04 at 08:57am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Bonville 2450, Repton 2454, Sawtell 2452, Toormina 2452.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1341 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 25/02/2026 12:29 AM
Last update: 04/03/2026 08:25 AM
Next update: 04/03/2026 06:06 PM
Issue restore time: 26/02/2026 06:00 PM
Affected services
Updated
Mar 04 at 08:27am AEDT
We are continuing to experience a significant local network outage affecting 4G in the following localities: Boambee East 2452, Bonville 2450, Bundagen 2454, Repton 2454, Sawtell 2452, Toormina 2452.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1341 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 25/02/2026 12:29 AM
Last update: 04/03/2026 08:07 AM
Next update: 04/03/2026 06:06 PM
Issue restore time: 26/02/2026 06:00 PM
Affected services
Created
Mar 04 at 07:57am AEDT
We are currently experiencing a significant local network outage affecting 4G in the following localities: Boambee East 2452, Bonville 2450, Bundagen 2454, Repton 2454, Sawtell 2452, Toormina 2452.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1341 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 25/02/2026 12:29 AM
Last update: 04/03/2026 07:31 AM
Next update: 04/03/2026 06:06 PM
Issue restore time: 26/02/2026 06:00 PM
Affected services