Unplanned 4G service outage in localised area.
Resolved
Jul 31, 2026 at 7:27pm UTC
We recently experienced a significant local network outage affecting 4G in the following localities: Allora 4362, Ascot 4007, Ascot 4359, Ascot 4875, Back Plains 4361, Budgee 4359, Clifton 4361, East Greenmount 4359, Elphinstone 4361, Elphinstone 4742, Felton 4358, Forest Springs 4362, Greenmount 4358, Greenmount 4359, Greenmount 4751, Headington Hill 4361, Kings Creek 4361, Manapouri 4361, Missen Flat 4361, Mount Molar 4361, Nevilton 4361, Nobby 4360, Pilton 4361, Ryeford 4361, Sandy Camp 4361, Spring Creek 4343, Spring Creek 4361, Spring Creek 4420, Talgai 4362, Upper Pilton 4361, Victoria Hill 4361.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1343 services. Services have now been restored. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 31/07/2026 01:41 PM
Last update: 01/08/2026 04:50 AM
Next update: 01/08/2026 03:24 PM
Issue restore time: 01/08/2026 10:00 AM
Affected services
Current Local Outages
Updated
Jul 31, 2026 at 6:58pm UTC
We recently experienced a significant local network outage affecting 4G in the following localities: Allora 4362, Ascot 4007, Ascot 4359, Ascot 4875, Back Plains 4361, Budgee 4359, Clifton 4361, East Greenmount 4359, Elphinstone 4361, Elphinstone 4742, Felton 4358, Forest Springs 4362, Greenmount 4358, Greenmount 4359, Greenmount 4751, Headington Hill 4361, Kings Creek 4361, Manapouri 4361, Missen Flat 4361, Mount Molar 4361, Nevilton 4361, Nobby 4360, Pilton 4361, Ryeford 4361, Sandy Camp 4361, Spring Creek 4343, Spring Creek 4361, Spring Creek 4420, Talgai 4362, Upper Pilton 4361, Victoria Hill 4361.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1343 services. Services have now been restored. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 31/07/2026 01:41 PM
Last update: 01/08/2026 04:04 AM
Next update: 01/08/2026 03:24 PM
Issue restore time: 01/08/2026 10:00 AM
Affected services
Current Local Outages
Updated
Jul 31, 2026 at 6:28pm UTC
We recently experienced a significant local network outage affecting 4G in the following localities: Allora 4362, Ascot 4007, Ascot 4359, Ascot 4875, Back Plains 4361, Budgee 4359, Clifton 4361, East Greenmount 4359, Elphinstone 4361, Elphinstone 4742, Felton 4358, Forest Springs 4362, Greenmount 4358, Greenmount 4359, Greenmount 4751, Headington Hill 4361, Kings Creek 4361, Manapouri 4361, Missen Flat 4361, Mount Molar 4361, Nevilton 4361, Nobby 4360, Pilton 4361, Ryeford 4361, Sandy Camp 4361, Spring Creek 4343, Spring Creek 4361, Spring Creek 4420, Talgai 4362, Upper Pilton 4361, Victoria Hill 4361.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1343 services. Services have now been restored. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: RESOLVED
Date & time of issue: 31/07/2026 01:41 PM
Last update: 01/08/2026 04:04 AM
Next update: 01/08/2026 03:24 PM
Issue restore time: 01/08/2026 10:00 AM
Affected services
Current Local Outages
Updated
Jul 31, 2026 at 4:57pm UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Allora 4362, Ascot 4007, Ascot 4359, Ascot 4875, Back Plains 4361, Budgee 4359, Clifton 4361, East Greenmount 4359, Elphinstone 4361, Elphinstone 4742, Felton 4358, Forest Springs 4362, Greenmount 4358, Greenmount 4359, Greenmount 4751, Headington Hill 4361, Kings Creek 4361, Manapouri 4361, Missen Flat 4361, Mount Molar 4361, Nevilton 4361, Nobby 4360, Pilton 4361, Ryeford 4361, Sandy Camp 4361, Spring Creek 4343, Spring Creek 4361, Spring Creek 4420, Talgai 4362, Upper Pilton 4361, Victoria Hill 4361.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1343 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 31/07/2026 01:41 PM
Last update: 01/08/2026 02:30 AM
Next update: 01/08/2026 03:24 PM
Issue restore time: 01/08/2026 10:00 AM
Affected services
Current Local Outages
Updated
Jul 31, 2026 at 4:28pm UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Allora 4362, Ascot 4007, Ascot 4359, Ascot 4875, Back Plains 4361, Budgee 4359, Clifton 4361, East Greenmount 4359, Elphinstone 4361, Elphinstone 4742, Felton 4358, Forest Springs 4362, Greenmount 4358, Greenmount 4359, Greenmount 4751, Headington Hill 4361, Kings Creek 4361, Manapouri 4361, Missen Flat 4361, Mount Molar 4361, Nevilton 4361, Nobby 4360, Pilton 4361, Ryeford 4361, Sandy Camp 4361, Spring Creek 4343, Spring Creek 4361, Spring Creek 4420, Talgai 4362, Upper Pilton 4361, Victoria Hill 4361.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1343 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 31/07/2026 01:41 PM
Last update: 01/08/2026 01:43 AM
Next update: 01/08/2026 03:24 PM
Issue restore time: 01/08/2026 10:00 AM
Affected services
Current Local Outages
Updated
Jul 31, 2026 at 10:58am UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Allora 4362, Ascot 4007, Ascot 4359, Ascot 4875, Back Plains 4361, Budgee 4359, Clifton 4361, East Greenmount 4359, Elphinstone 4361, Elphinstone 4742, Felton 4358, Forest Springs 4362, Greenmount 4358, Greenmount 4359, Greenmount 4751, Headington Hill 4361, Kings Creek 4361, Manapouri 4361, Missen Flat 4361, Mount Molar 4361, Nevilton 4361, Nobby 4360, Pilton 4361, Ryeford 4361, Sandy Camp 4361, Spring Creek 4343, Spring Creek 4361, Spring Creek 4420, Talgai 4362, Upper Pilton 4361, Victoria Hill 4361.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1343 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 31/07/2026 01:41 PM
Last update: 31/07/2026 08:17 PM
Next update: 01/08/2026 09:10 AM
Issue restore time: 01/08/2026 10:00 AM
Affected services
Current Local Outages
Updated
Jul 31, 2026 at 7:28am UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Allora 4362, Back Plains 4361, Clifton 4361, Elphinstone 4361, Elphinstone 4742, Felton 4358, Forest Springs 4362, Headington Hill 4361, Kings Creek 4361, Manapouri 4361, Missen Flat 4361, Mount Molar 4361, Nevilton 4361, Nobby 4360, Pilton 4361, Ryeford 4361, Sandy Camp 4361, Spring Creek 4343, Spring Creek 4361, Spring Creek 4420, Upper Pilton 4361.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1343 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 31/07/2026 01:41 PM
Last update: 31/07/2026 05:10 PM
Next update: 01/08/2026 09:10 AM
Issue restore time: 01/08/2026 10:00 AM
Affected services
Current Local Outages
Created
Jul 31, 2026 at 6:58am UTC
We are currently experiencing a significant local network outage affecting 4G in the following localities: Allora 4362, Ascot 4007, Ascot 4359, Ascot 4875, Back Plains 4361, Budgee 4359, Clifton 4361, East Greenmount 4359, Elphinstone 4361, Elphinstone 4742, Felton 4358, Forest Springs 4362, Greenmount 4358, Greenmount 4359, Greenmount 4751, Headington Hill 4361, Kings Creek 4361, Manapouri 4361, Missen Flat 4361, Mount Molar 4361, Nevilton 4361, Nobby 4360, Pilton 4361, Ryeford 4361, Sandy Camp 4361, Spring Creek 4343, Spring Creek 4361, Spring Creek 4420, Talgai 4362, Upper Pilton 4361, Victoria Hill 4361.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1343 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 31/07/2026 01:41 PM
Last update: 31/07/2026 04:22 PM
Next update: 31/07/2026 10:22 PM
Issue restore time: 01/08/2026 10:00 AM
Affected services
Current Local Outages