Previous incidents

June 2026
Jun 11, 2026
4 incidents

Unplanned 4G service outage in localised area.

Degraded

Updated Jun 12, 2026 at 4:27am UTC

We are continuing to experience a significant local network outage affecting 4G in the following localities: Petermann 0872, Yulara 0872.

The issue stemmed from Parent: Data-flow, impacting approximately 2694 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: IN PROGRESS
Date & time of issue: 11/06/2026 10:10 AM
Last update: 12/06/2026 01:50 PM
Next update: 13/06/2026...

25 previous updates

Unplanned 4G service outage in localised area.

Degraded

Resolved Jun 11, 2026 at 4:57pm UTC

We recently experienced a significant local network outage affecting 4G in the following localities: Lajamanu 0852.

The issue stemmed from Parent: Data-flow, impacting approximately 602 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 11/06/2026 10:10 AM
Last update: 12/06/2026 01:43 AM
Next update: 13/06/2026 12:13 AM
Issue restore time: 12/06/2026 06:30 PM

10 previous updates

Unplanned 4G service outage in localised area.

Degraded

Resolved Jun 11, 2026 at 3:57pm UTC

We recently experienced a significant local network outage affecting 4G in the following localities: Mutitjulu 0872, Petermann 0872.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1006 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 11/06/2026 10:10 AM
Last update: 12/06/2026 12:55 AM
Next update: 12/06/2026 06:13 PM
Issue restore time: 12/06/2026 06...

6 previous updates

Unplanned 4G service outage in localised area.

Degraded

Resolved Jun 11, 2026 at 3:57pm UTC

We recently experienced a significant local network outage affecting 4G in the following localities: Lake Argyle 6743.

The issue stemmed from Parent: Data-flow, impacting approximately 417 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 11/06/2026 10:10 AM
Last update: 12/06/2026 12:55 AM
Next update: 12/06/2026 12:13 PM
Issue restore time: 12/06/2026 08:00 PM

10 previous updates

Jun 09, 2026
2 incidents

Unplanned 4G service outage in localised area.

Degraded

Resolved Jun 11, 2026 at 12:57pm UTC

We recently experienced a significant local network outage affecting 4G in the following localities: Dalysford 4671, Damascus 4671, Delan 4671, Drinan 4671, Gin Gin 4671, Horse Camp 4671, Mcilwraith 4671, Monduran 4671, Tirroan 4671.

The issue stemmed from Cable Cut, impacting approximately 1227 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 09/06/2026 02:52 AM
Last update: 09/06/2026 07:07 P...

9 previous updates

Unplanned 4G service outage in localised area.

Degraded

Resolved Jun 11, 2026 at 9:57am UTC

We recently experienced a significant local network outage affecting 4G in the following localities: Borroloola 0854, Mcarthur 0852.

The issue stemmed from Cable Cut, impacting approximately 1042 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 08/06/2026 02:47 AM
Last update: 09/06/2026 07:07 PM
Next update: 11/06/2026 02:08 AM
Issue restore time: 08/06/2026 10:30 AM

8 previous updates

Jun 08, 2026
1 incident

Unplanned 4G service outage in localised area.

Degraded

Resolved Jun 11, 2026 at 9:58am UTC

We recently experienced a significant local network outage affecting 4G in the following localities: Baddaginnie 3670, Benalla 3672, Goomalibee 3673, Tarnook 3670.

The issue stemmed from Parent: Site failure, impacting approximately 1560 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 05/06/2026 11:44 PM
Last update: 09/06/2026 12:04 AM
Next update: 10/06/2026 02:08 AM
Issue restore time: UNKNOWN

7 previous updates

Jun 01, 2026
8 incidents

Unplanned 4G service outage in localised area.

Degraded

Resolved Jun 11, 2026 at 12:58pm UTC

We recently experienced a significant local network outage affecting 4G in the following localities: Benalla 3672.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1235 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 30/05/2026 10:52 AM
Last update: 01/06/2026 12:35 AM
Next update: 02/06/2026 12:35 AM
Issue restore time: 02/06/2026 06:00 PM

16 previous updates

Unplanned 4G service outage in localised area.

Degraded

Resolved Jun 11, 2026 at 12:58pm UTC

We recently experienced a significant local network outage affecting 4G in the following localities: East Arnhem 0822, Nhulunbuy 0880.

The issue stemmed from Parent: Data-flow, impacting approximately 3072 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 01/06/2026 03:32 PM
Last update: 02/06/2026 01:47 AM
Next update: 04/06/2026 10:48 AM
Issue restore time: 02/06/2026 10:30 AM

19 previous updates

Unplanned 4G service outage in localised area.

Degraded

Resolved Jun 5, 2026 at 10:28am UTC

We recently experienced a significant local network outage affecting 4G in the following localities: East Arnhem 0822, Yirrkala 0880.

The issue stemmed from Parent: Data-flow, impacting approximately 1102 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 01/06/2026 03:30 PM
Last update: 02/06/2026 07:02 PM
Next update: 03/06/2026 10:48 PM
Issue restore time: 02/06/2026 10:30 AM

20 previous updates

Unplanned 4G service outage in localised area.

Degraded

Resolved Jun 5, 2026 at 9:58am UTC

We recently experienced a significant local network outage affecting 4G in the following localities: Bringalily 4357, Canning Creek 4357, Clontarf 4019, Clontarf 4357, Coolmunda 4387, Gore 4352, Inglewood 4387, Karara 4352, Kooroongarra 4357, Lavelle 4357, Leyburn 4365, Millwood 4357, Mosquito Creek 4387, Mount Emlyn 4357, Oman Ama 4352, Punchs Creek 4357, Rocky Creek 4357, Stonehenge 4357, Stonehenge 4730.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approxim...

9 previous updates

Unplanned 4G service outage in localised area.

Degraded

Resolved Jun 2, 2026 at 10:57am UTC

We recently experienced a significant local network outage affecting 4G in the following localities: East Arnhem 0822, Nhulunbuy 0880, Yirrkala 0880.

The issue stemmed from Parent: Data-flow, impacting approximately 508 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 01/06/2026 03:30 PM
Last update: 02/06/2026 08:02 PM
Next update: 03/06/2026 04:48 PM
Issue restore time: 02/06/2026 10:30 AM

14 previous updates

Unplanned 4G service outage in localised area.

Degraded

Resolved Jun 2, 2026 at 9:58am UTC

We recently experienced a significant local network outage affecting 4G in the following localities: Yallingup 6282.

The issue stemmed from Severe weather, impacting approximately 1191 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 01/06/2026 01:20 AM
Last update: 02/06/2026 07:02 PM
Next update: 04/06/2026 12:47 AM
Issue restore time: 02/06/2026 08:00 PM

26 previous updates

Unplanned 4G service outage in localised area.

Degraded

Resolved Jun 2, 2026 at 9:57am UTC

We recently experienced a significant local network outage affecting 4G in the following localities: East Arnhem 0822, Gunyangara 0880, Nhulunbuy 0880.

The issue stemmed from Parent: Data-flow, impacting approximately 650 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 01/06/2026 03:32 PM
Last update: 02/06/2026 07:02 PM
Next update: 04/06/2026 04:48 AM
Issue restore time: 02/06/2026 10:30 AM

8 previous updates

Unplanned 4G service outage in localised area.

Degraded

Resolved Jun 1, 2026 at 2:57am UTC

We recently experienced a significant local network outage affecting 4G in the following localities: Boorara Brook 6262, Callcup 6260, Crowea 6262, Meerup 6262, Northcliffe 6262, Windy Harbour 6262.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 472 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 01/06/2026 09:33 AM
Last update: 01/06/2026 11:50 AM
N...

2 previous updates

May 2026
May 31, 2026
1 incident

Unplanned 4G service outage in localised area.

Degraded

Resolved Jun 1, 2026 at 7:57am UTC

We recently experienced a significant local network outage affecting 4G in the following localities: Argyle 6239, Beelerup 6239, Boyanup 6237, Brookhampton 6239, Charley Creek 6239, Crooked Brook 6236, Donnybrook 6239, Gwindinup 6237, Lowden 6240, Newlands 6251, Paynedale 6239, Queenwood 6239, The Plains 6237, Thomson Brook 6239, Upper Capel 6239, Wellington Forest 6236, Wellington Mill 6236.

The issue stemmed from Severe weather, impacting approximately 3394 services. Services have now been...

14 previous updates

May 29, 2026
2 incidents

Unplanned 4G service outage in localised area.

Degraded

Resolved Jun 11, 2026 at 9:28am UTC

We recently experienced a significant local network outage affecting 4G in the following localities: Ardglen 2338, Big Jacks Creek 2339, Bithramere 2340, Blackville 2343, Borambil 2343, Braefield 2339, Breeza 2381, Calala 2340, Caroona 2343, Carroll 2340, Cattle Creek 2339, Chilcotts Creek 2339, Curlewis 2381, Currabubula 2342, Dungowan 2340, Duri 2344, Garoo 2340, Goonoo Goonoo 2340, Gowrie 2330, Gowrie 2340, Gunnedah 2380, Kars Springs 2337, Kingswood 2340, Kingswood 2550, Kingswood 2747, L...

16 previous updates

Unplanned 4G service outage in localised area.

Degraded

Resolved May 29, 2026 at 2:57am UTC

We recently experienced a significant local network outage affecting 4G in the following localities: Dulyalbin 6425, Ghooli 6426, Marvel Loch 6426, Moorine Rock 6425, Mount Hampton 6426, Mount Palmer 6426, Parker Range 6426, Skeleton Rock 6426, South Yilgarn 6426, Southern Cross 6426.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 286 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status...

6 previous updates

May 27, 2026
1 incident

Unplanned 4G service outage in localised area.

Degraded

Resolved May 26, 2026 at 7:57pm UTC

We recently experienced a significant local network outage affecting 4G in the following localities: Auburn 4413, Barakula 4413, Bogandilla 4425, Bundi 4419, Bungaban 4419, Eurombah 4420, Glenaubyn 4424, Grosmont 4419, Guluguba 4418, Gurulmundi 4415, Jackson North 4426, Pelham 4415, Roche Creek 4419, Taroom 4420, Wandoan 4419, Woleebee 4419.

The issue stemmed from Parent: Site failure, impacting approximately 478 services. Services have now been restored. We apologise for any inconvenience c...

2 previous updates

May 26, 2026
1 incident

Unplanned 4G service outage in localised area.

Degraded

Resolved May 26, 2026 at 5:27am UTC

We recently experienced a significant local network outage affecting 4G in the following localities: Bathumi 3730, Boomahnoomoonah 3728, Boomanoomana 2712, Boosey 3730, Brimin 3685, Bundalong 3730, Bundalong South 3730, Burramine 3730, Burramine South 3730, Collendina 2646, Esmond 3730, Katamatite East 3649, Mulwala 2647, Peechelba 3678, Rennie 2646, Savernake 2646, Telford 3730, Tungamah 3728, Wilby 3728, Yarrawonga 3730, Yarrawonga South 3730, Youarang 3728.

The issue stemmed from Parent: ...

2 previous updates

May 25, 2026
2 incidents

Unplanned 4G service outage in localised area.

Degraded

Resolved Jun 5, 2026 at 9:58am UTC

We recently experienced a significant local network outage affecting 4G in the following localities: Dampier Peninsula 6725.

The issue stemmed from Local Power Failure, impacting approximately 305 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 25/05/2026 08:40 AM
Last update: 26/05/2026 01:24 AM
Next update: 28/05/2026 02:18 AM
Issue restore time: 25/05/2026 08:00 PM

17 previous updates

Unplanned 4G service outage in localised area.

Degraded

Resolved May 29, 2026 at 4:57pm UTC

We recently experienced a significant local network outage affecting 4G in the following localities: Baddaginnie 3670, Benalla 3672, Goomalibee 3673, Tarnook 3670.

The issue stemmed from Parent: Site failure, impacting approximately 1135 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 24/05/2026 07:10 PM
Last update: 30/05/2026 01:43 AM
Next update: 02/06/2026 03:47 AM
Issue restore time: 25/0...

11 previous updates

May 01, 2026
1 incident

Unplanned 4G service outage in localised area.

Degraded

Updated Jun 12, 2026 at 1:58am UTC

We are continuing to experience a significant local network outage affecting 4G in the following localities: Barney Point 4680, Boyne Island 4680, Callemondah 4680, Clinton 4680, Coral Sea 4800, Gladstone Harbour 4680, Glen Eden 4680, Kin Kora 4680, New Auckland 4680, Oconnell 4680, South Gladstone 4680, South Trees 4680, Sun Valley 4680, Tannum Sands 4680, Telina 4680, Toolooa 4680, West Gladstone 4680.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximate...

46 previous updates