Previous incidents

We recently experienced a significant local network outage affecting 4G Data in the following localities: Inverloch 3996, Pound Creek 3996, Tarwin Lower 3956, Venus Bay 3956.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1168 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 19/09/2025 11:56 AM
Last update: 19/09/2025 11:56 PM
Next update: UNKNOWN
Iss...

We are continuing to experience a significant local network outage affecting 4G in the following localities: Buronga 2739, Gol Gol 2738, Irymple 3498, Mildura 3500, Nichols Point 3501.

The issue stemmed from Parent: Site failure, impacting approximately 2627 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: IN PROGRESS
Date & time of issue: 23/09/2025 10:13 AM
Last u...

We recently experienced a significant local network outage affecting 4G in the following localities: Dampier Archipelago 6713, Gnoorea 6714, Mardie 6714.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 457 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 18/09/2025 11:19 AM
Last update: 19/09/2025 07:45 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN

We recently experienced a significant local network outage affecting 4G in the following localities: Mardie 6714.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 793 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 18/09/2025 11:19 AM
Last update: 19/09/2025 07:45 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN

We recently experienced a significant local network outage affecting 4G in the following localities: Blanche 5291, Compton 5291, Dismal Swamp 5291, Gambier 5290, Glencoe 5291, Mil-Lel 5291, Mingbool 5291, Suttontown 5291, Tarpeena 5277, Wandilo 5291, Worrolong 5291.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1008 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & ...

We recently experienced a significant local network outage affecting 4G in the following localities: Ampilatwatja 0872.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 261 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 15/09/2025 07:15 AM
Last update: 15/09/2025 11:40 AM
Next update: UNKNOWN...

We recently experienced a significant local network outage affecting 4G in the following localities: Curlew Waters 2672, Euabalong 2877, Euabalong West 2877, Lake Cargelligo 2672, Murrin Bridge 2672.

The issue stemmed from Local Power Failure, impacting approximately 365 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 14/09/2025 07:29...

We recently experienced a significant local network outage affecting 4G in the following localities: Bowen 4805, Coral Sea 4800, Guthalungra 4805.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 2764 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 12/09/2025 10:41 AM
Last update: 12/09/2025 1...

We recently experienced a significant local network outage affecting 4G in the following localities: Bowen 4805, Coral Sea 4800, Guthalungra 4805.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1225 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 10/09/2025 10:21 AM
Last update: 10/09/2025 1...

We recently experienced a significant local network outage affecting 4G in the following localities: Bohena Creek 2390, Bullawa Creek 2390, Eulah Creek 2390, Jacks Creek 2390, Narrabri 2390, Tarriaro 2390, The Pilliga 2388, Turrawan 2390.

The issue stemmed from Parent: Site failure, impacting approximately 5266 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLV...

We recently experienced a significant local network outage affecting 4G in the following localities: Barney Point 4680, Boyne Island 4680, Callemondah 4680, Clinton 4680, Coral Sea 4800, Gladstone Harbour 4680, Glen Eden 4680, Kin Kora 4680, New Auckland 4680, Oconnell 4680, South Gladstone 4680, South Trees 4680, Sun Valley 4680, Tannum Sands 4680, Telina 4680, Toolooa 4680, West Gladstone 4680.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4835 ...

We recently experienced a significant local network outage affecting 4G in the following localities: Bloomfield 4895, Cape Tribulation 4873, Coral Sea 4800, Cow Bay 4873, Diwan 4873, Kimberley 4873, Thornton Beach 4873.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 304 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESO...

We recently experienced a significant local network outage affecting 4G in the following localities: Ardmona 3629, Caniambo 3630, Congupna 3633, Cosgrove 3631, Grahamvale 3631, Katandra 3634, Katandra West 3634, Kialla 3631, Kialla East 3631, Lemnos 3631, Marionvale 3634, Mooroopna 3629, Orrvale 3631, Pine Lodge 3631, Shepparton 3630, Shepparton East 3631, Tatura East 3616.

The issue stemmed from Parent: Site failure, impacting approximately 4056 services. Our response team is working with T...

We recently experienced a significant local network outage affecting 4G Data in the following localities: Genoa 3891, Gipsy Point 3891, Mallacoota 3892, Maramingo Creek 3891, Nadgee 2551, Wallagaraugh 3891, Wingan River 3891.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1112 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage statu...

We recently experienced a significant local network outage affecting 4G in the following localities: Angourie 2464, Esk 2472, Freeburn Island 2464, Goodwood Island 2469, Iluka 2466, Micalo Island 2464, Palmers Channel 2463, Palmers Island 2463, The Freshwater 2466, Woody Head 2466, Wooloweyah 2464, Woombah 2469, Yamba 2464, Yuraygir 2464.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 8857 services. Our response team is working with Telstra Wholesa...

We recently experienced a significant local network outage affecting 4G in the following localities: Kalbarri 6536, Kalbarri National Park 6536, Tamala 6532, Zuytdorp 6536.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 484 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 20/08/2025 01:44 PM
...

We recently experienced a significant local network outage affecting 4G in the following localities: Bowen 4805, Coral Sea 4800, Guthalungra 4805.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1205 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 04/09/2025 10:19 AM
Last update: 04/09/2025 1...

We recently experienced a significant local network outage affecting 4G in the following localities: Arafura Sea 4875, Bamaga 4876, Coral Sea 4800, Injinoo 4876, Jardine River 4874, Mapoon 4874, New Mapoon 4876, Prince Of Wales 4875, Punsand 4876, Seisia 4876, Somerset 4876, Torres Strait 4875, Umagico 4876.

The issue stemmed from Parent: Site failure, impacting approximately 1700 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apolog...

We recently experienced a significant local network outage affecting 4G in the following localities: Bective 2340, Taminda 2340, Wallamore 2340, West Tamworth 2340, Westdale 2340, Westdale 2650, Westdale 2652, Westdale 2653, Winton 2344.

The issue stemmed from Parent: Site failure, impacting approximately 1130 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVE...

We recently experienced a significant local network outage affecting 4G in the following localities: Bowraville 2449, Congarinni 2447, Congarinni North 2447, Gumma 2447, Hyland Park 2448, Macksville 2447, Nambucca Heads 2448, Newee Creek 2447, North Macksville 2447, Talarm 2447, Tewinga 2449, Valla 2448, Way Way 2447, Wirrimbi 2447.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4131 services. Our response team is working with Telstra Wholesale to ...

We recently experienced a significant local network outage affecting 4G in the following localities: Amamoor Creek 4570, Bells Bridge 4570, Black Snake 4600, Chatsworth 4570, Curra 4570, Fishermans Pocket 4570, Glastonbury 4570, Glen Echo 4570, Kilkivan 4600, Lower Wonga 4570, Marys Creek 4570, Miva 4570, Munna Creek 4570, Oakview 4600, Pie Creek 4570, Scotchy Pocket 4570, Scrubby Creek 4478, Scrubby Creek 4570, Scrubby Creek 4878, Sexton 4570, The Palms 4570, Upper Glastonbury 4570, Widgee 4...

We recently experienced a significant local network outage affecting 4G in the following localities: Broken Hill 2880.

The issue stemmed from Local Power Failure, impacting approximately 2911 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 03/09/2025 08:26 PM
Last update: 03/09/2025 11:41 PM
Next update: UNKNOWN
Issue restore time: UN...

We recently experienced a significant local network outage affecting 4G in the following localities: Blaxlands Ridge 2758, Colo Heights 2756, Cumberland Reach 2756, Leets Vale 2775, Lower Portland 2756, Maroota 2756, Webbs Creek 2775, Wisemans Ferry 2775.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1065 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused...

We recently experienced a significant local network outage affecting 4G Data in the following localities: Roxby Downs 5725.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 917 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 21/08/2025 05:30 PM
Last update: 21/08/2025 06:14 PM
Next update: UNK...

We recently experienced a significant local network outage affecting 4G in the following localities: Booyal 4671, Bungadoo 4671, Coringa 4621, Dallarnil 4621, Dalysford 4671, Delan 4671, Doughboy 4671, Drinan 4671, Duingal 4671, Eureka 4660, Golden Fleece 4621, Good Night 4671, Horse Camp 4671, Mcilwraith 4671, Mingo 4625, Morganville 4671, Mount Perry 4671, Nearum 4671, Promisedland 4660, Redhill Farms 4671, Saint Agnes 4671, Saint Kilda 4671, Skyring Reserve 4671, Tirroan 4671, Wallaville 4...

We recently experienced a significant local network outage affecting 4G in the following localities: Gin Gin 4671.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 3333 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 22/08/2025 01:46 AM
Last update: 22/08/2025 02:59 AM
Next update: UNKNOWN
Iss...

We recently experienced a significant local network outage affecting 4G in the following localities: Abbotsford 4670, Avondale 4670, Bucca 4670, Bullyard 4671, South Kolan 4670, Yandaran 4673.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1043 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue:...

We recently experienced a significant local network outage affecting 4G in the following localities: Greenock 5360, Nuriootpa 5355.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4286 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 22/08/2025 01:57 PM
Last update: 22/08/2025 02:06 PM
Next up...

We recently experienced a significant local network outage affecting 4G in the following localities: Airlie Beach 4802, Cape Conway 4800, Coral Sea 4800, Flametree 4802, Jubilee Pocket 4802, Mandalay 4802, Mount Rooper 4802, Shute Harbour 4802, Whitsundays 4802.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1701 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience...

We recently experienced a significant local network outage affecting 4G in the following localities: Gin Gin 4671.

The issue stemmed from Parent: Site failure, impacting approximately 3344 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 22/08/2025 01:46 AM
Last update: 22/08/2025 05:10 PM
Next update: UNKNOWN
Issue restore time: UNKNOWN

We recently experienced a significant local network outage affecting 4G in the following localities: Carrarang 6532, Denham 6537, Dirk Hartog Island 6537, Francois Peron National Park 6537, Nanga 6537, Shark Bay 6537, Useless Loop 6537.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 795 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Ou...

We recently experienced a significant local network outage affecting 4G in the following localities: Francois Peron National Park 6537, Inggarda 6701, Monkey Mia 6537, Nanga 6537, Shark Bay 6537, Wooramel 6701.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 281 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date...

We recently experienced a significant local network outage affecting 4G in the following localities: Arumbera 0873, Burt Plain 0872, Flynn 0875, Hale 0872, Hugh 0872, Ilparpa 0873, Kilgariff 0873, Mount Johns 0874, Ross 0873, White Gums 0870.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1647 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETA...

We recently experienced a significant local network outage affecting 4G in the following localities: Willalooka 5267.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1103 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 25/08/2025 12:03 PM
Last update: 25/08/2025 12:12 PM
Next update: UNKNOWN
...

We recently experienced a significant local network outage affecting 4G in the following localities: Blackbutt 4314, Blackbutt North 4314, Blackbutt South 4314, Bullcamp 4615, East Nanango 4615, Gilla 4314, Glan Devon 4615, Mount Stanley 4314, Nanango 4615, Nukku 4314, Runnymede 4615, Sandy Ridges 4615, South East Nanango 4615, South Nanango 4615, Taromeo 4314, Teelah 4314, Yarraman 4614.

The issue stemmed from Local Power Failure, impacting approximately 1614 services. Our response team is ...

We recently experienced a significant local network outage affecting 4G in the following localities: Aurukun 4892, Mission River 4874.

The issue stemmed from an unknown cause, impacting approximately 312 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 26/08/2025 12:17 AM
Last update: 26/08/2025 01:46 AM
Next update: UNKNOWN
Issue rest...

We recently experienced a significant local network outage affecting 4G in the following localities: Burrundie 0822, Douglas-Daly 0822, Fleming 0822, Margaret River 0822, Robin Falls 0822, Tipperary 0822.

The issue stemmed from Local Power Failure, impacting approximately 409 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 28/08/2025 ...

We recently experienced a significant local network outage affecting 4G in the following localities: Bald Nob 2370, Bolivia 2372, Capoompeta 2371, Deepwater 2371, Dundee 2370, Emmaville 2371, Glen Elgin 2370, Glen Innes 2370, Lambs Valley 2335, Lambs Valley 2370, Lambs Valley 2421, Matheson 2370, Mount Mitchell 2365, Rangers Valley 2370, Red Range 2370, Reddestone 2370, Shannon Vale 2370, Stannum 2371, Torrington 2371, Wellingrove 2370, Wellington Vale 2371, Yarrowford 2370.

The issue stemme...

We recently experienced a significant local network outage affecting 4G in the following localities: Alice Creek 4610, Benair 4610, Boyneside 4610, Bunya Mountains 4405, Chahpingah 4610, Dangore 4610, Ellesmere 4610, Goodger 4610, Gordonbrook 4610, Haly Creek 4610, Inverlaw 4610, Ironpot 4610, Ironpot 4701, Ironpot 4702, Kumbia 4610, Mannuem 4610, Taabinga 4610, Wattle Grove 4610, Wengenville 4615.

The issue stemmed from Local Power Failure, impacting approximately 1602 services. Our respons...

We recently experienced a significant local network outage affecting 4G in the following localities: Airlie Beach 4802, Cape Conway 4800, Flametree 4802, Jubilee Pocket 4802, Mandalay 4802, Whitsundays 4802.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1830 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date &...

We recently experienced a significant local network outage affecting 4G in the following localities: Agnes 3962, Alberton 3971, Alberton West 3971, Binginwarri 3966, Devon North 3971, Gelliondale 3971, Hazel Park 3966, Hedley 3967, Hiawatha 3971, Hunterston 3971, Jack River 3971, Langsborough 3971, Madalya 3971, Manns Beach 3971, Mcloughlins Beach 3874, Port Albert 3971, Port Welshpool 3965, Robertsons Beach 3971, Snake Island 3971, Staceys Bridge 3971, Tarraville 3971, Toora 3962, Welshpool ...

We recently experienced a significant local network outage affecting 4G in the following localities: Buffalo 3958, Cape Paterson 3995, Fish Creek 3959, Inverloch 3996, Leongatha South 3953, Middle Tarwin 3956, Outtrim 3951, Pound Creek 3996, Tarwin 3956, Tarwin Lower 3956, Venus Bay 3956, Walkerville 3956.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1688 services. Our response team is working with Telstra Wholesale to restore services as soon as...

We recently experienced a significant local network outage affecting 4G in the following localities: Boorhaman 3678, Dockers Plains 3678, Killawarra 3678, North Wangaratta 3678, Waldara 3678, Wangandary 3678, Wangaratta 3677.

The issue stemmed from Local Power Failure, impacting approximately 3772 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time...

We recently experienced a significant local network outage affecting 4G in the following localities: Allynbrook 2311, Bingleburra 2311, East Gresford 2311, Fishers Hill 2421, Glendon Brook 2330, Gresford 2311, Halton 2311, Hilldale 2420, Lambs Valley 2335, Lambs Valley 2370, Lambs Valley 2421, Lewinsbrook 2311, Mount Rivers 2311, Summer Hill 2130, Summer Hill 2287, Summer Hill 2311, Summer Hill 2421, Torryburn 2311, Torryburn 2358, Torryburn 2421, Vacy 2421, Wallaringa 2420.

The issue stemme...

We recently experienced a significant local network outage affecting 4G in the following localities: Genoa 3891, Gipsy Point 3891, Mallacoota 3892, Maramingo Creek 3891, Nadgee 2551, Wallagaraugh 3891, Wingan River 3891.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1408 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RE...

We recently experienced a significant local network outage affecting 4G in the following localities: Genoa 3891, Gipsy Point 3891, Mallacoota 3892, Maramingo Creek 3891, Nadgee 2551, Wallagaraugh 3891, Wingan River 3891.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1456 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RE...

We recently experienced a significant local network outage affecting 4G in the following localities: Bayonet Head 6330, Cheynes 6328, Cuthbert 6330, Drome 6330, Elleker 6330, Emu Point 6330, Gledhow 6330, Green Valley 6330, Kalgan 6330, King River 6330, Lockyer 6330, Lower King 6330, Manypeaks 6328, Marbelup 6330, Mckail 6330, Millbrook 6330, Milpara 6330, Mount Elphinstone 6330, Nanarup 6330, Napier 6330, Narrikup 6326, Orana 6330, Palmdale 6328, Porongurup 6324, Redmond 6327, Robinson 6330,...

We recently experienced a significant local network outage affecting 4G in the following localities: Avonmore 3559, Burnewang 3558, Creek View 3551, Diggora 3561, Drummartin 3570, Elmore 3558, Goornong 3557, Hunter 3558, Kamarooka 3570, Milloo 3572, Myola 3551, Runnymede 3558.

The issue stemmed from Cable Cut, impacting approximately 2089 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DE...

We recently experienced a significant local network outage affecting 4G in the following localities: Woodridge 6041.

The issue stemmed from Parent: Site failure, impacting approximately 1927 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 19/08/2025 09:05 PM
Last update: 05/09/2025 06:45 PM
Next update: UNKNOWN
Issue restore time: UNK...