Previous incidents

We recently experienced a significant local network outage affecting 4G in the following localities: Barraba 2347, Cobbadah 2347, Longarm 2347, Red Hill 2347, Red Hill 2720, Red Hill 2824.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 837 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 13/08/2026 01:41 AM
Last update: 13/08/2026 07:05 AM
Next update...

We recently experienced a significant local network outage affecting 4G in the following localities: Daguragu 0852, Gurindji 0852, Kalkarindji 0852, Victoria River 0852.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 559 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 12/08/2026 12:01 AM
Last update: 12/08/2026 04:51 AM
Next update: 12/08/2026 07:14 ...

We recently experienced a significant local network outage affecting 4G in the following localities: Victoria River 0852, Yarralin 0852.

The issue stemmed from an unknown cause, impacting approximately 262 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 12/08/2026 12:06 AM
Last update: 12/08/2026 04:51 AM
Next update: 12/08/2026 07:14 PM
Issue restore time: 12/08/2026 10:30 AM

We recently experienced a significant local network outage affecting 4G in the following localities: Mapoon 4874, Mission River 4874.

The issue stemmed from an unknown cause, impacting approximately 467 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 10/08/2026 05:07 AM
Last update: 10/08/2026 10:18 AM
Next update: 11/08/2026 12:39 AM
Issue restore time: 10/08/2026 10:00 AM

We recently experienced a significant local network outage affecting 4G in the following localities: Dubbo 2830.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1251 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 10/08/2026 12:52 AM
Last update: 10/08/2026 03:47 AM
Next update: 10/08/2026 07:48 PM
Issue restore time: UNKNOWN

We recently experienced a significant local network outage affecting 4G in the following localities: Aurukun 4892, Evans Landing 4874, Mapoon 4874, Mission River 4874, Nanum 4874, Rocky Point 4873, Rocky Point 4874, Trunding 4874, Weipa Airport 4874.

The issue stemmed from Parent: Data-flow, impacting approximately 3318 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 08/08/2026 04:38 PM
Last u...

We recently experienced a significant local network outage affecting 4G in the following localities: Aurukun 4892, Evans Landing 4874, Mapoon 4874, Mission River 4874, Nanum 4874, Rocky Point 4873, Rocky Point 4874, Trunding 4874, Weipa Airport 4874.

The issue stemmed from Parent: Data-flow, impacting approximately 2470 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 08/08/2026 04:40 PM
Last u...

We recently experienced a significant local network outage affecting 4G in the following localities: Aurukun 4892, Evans Landing 4874, Mission River 4874, Nanum 4874, Rocky Point 4873, Rocky Point 4874, Trunding 4874, Weipa Airport 4874.

The issue stemmed from Parent: Data-flow, impacting approximately 954 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 08/08/2026 04:38 PM
Last update: 09/08/2...

We recently experienced a significant local network outage affecting 4G in the following localities: Mapoon 4874, Mission River 4874.

The issue stemmed from Parent: Data-flow, impacting approximately 505 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 08/08/2026 04:40 PM
Last update: 09/08/2026 10:06 PM
Next update: 11/08/2026 12:51 AM
Issue restore time: 09/08/2026 10:00 AM

We recently experienced a significant local network outage affecting 4G in the following localities: Aurukun 4892, Mission River 4874.

The issue stemmed from Parent: Data-flow, impacting approximately 449 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 08/08/2026 04:40 PM
Last update: 09/08/2026 10:06 PM
Next update: 11/08/2026 12:51 AM
Issue restore time: 09/08/2026 10:00 AM

We recently experienced a significant local network outage affecting 4G in the following localities: Aurukun 4892, Mission River 4874.

The issue stemmed from Parent: Data-flow, impacting approximately 742 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 08/08/2026 04:40 PM
Last update: 09/08/2026 10:06 PM
Next update: 11/08/2026 12:51 AM
Issue restore time: 09/08/2026 10:00 AM

We recently experienced a significant local network outage affecting 4G in the following localities: 4874.

The issue stemmed from Parent: Data-flow, impacting approximately 287 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 08/08/2026 04:39 PM
Last update: 09/08/2026 10:06 PM
Next update: 11/08/2026 12:51 AM
Issue restore time: 09/08/2026 06:00 PM

We recently experienced a significant local network outage affecting 4G in the following localities: Aurukun 4892, Mission River 4874, Weipa Airport 4874.

The issue stemmed from Parent: Data-flow, impacting approximately 290 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 08/08/2026 04:36 PM
Last update: 09/08/2026 10:06 PM
Next update: 11/08/2026 12:03 AM
Issue restore time: 09/08/2026 10:00 AM

We recently experienced a significant local network outage affecting 4G in the following localities: Mapoon 4874, Mission River 4874.

The issue stemmed from Parent: Data-flow, impacting approximately 470 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 08/08/2026 04:36 PM
Last update: 09/08/2026 10:06 PM
Next update: 11/08/2026 12:03 AM
Issue restore time: 09/08/2026 10:00 AM

We recently experienced a significant local network outage affecting 4G in the following localities: Kowanyama 4892.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 265 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 07/08/2026 10:40 PM
Last update: 08/08/2026 12:18 PM
Next update: 08/08/2026 11:28 PM
Issue restore time: 08/08/2026 10:00 AM

We recently experienced a significant local network outage affecting 4G in the following localities: Mutitjulu 0872, Petermann 0872, Yulara 0872.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 2564 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 07/08/2026 03:13 AM
Last update: 08/08/2026 10:46 PM
Next update: 09/08/2026 11:07 PM
Issue restore time: ...

We recently experienced a significant local network outage affecting 4G in the following localities: Beagle Gulf 0820, Bynoe 0822, Bynoe Harbour 0822, Dundee Beach 0840, Dundee Downs 0840, Dundee Forest 0840, Rakula 0822.

The issue stemmed from Parent: Data-flow, impacting approximately 916 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 04/08/2026 04:13 AM
Last update: 04/08/2026 12:39 PM
Nex...

We are continuing to experience a significant local network outage affecting 4G in the following localities: Barambah 4601, Booie 4610, Charlestown 4608, Coolabunia 4610, Corndale 4610, Glan Devon 4615, Hodgleigh 4610, Johnstown 4615, Kingaroy 4610, Memerambi 4610, Moffatdale 4605, Runnymede 4615, Sandy Ridges 4615, Wattle Camp 4615, Wooroolin 4608, Wyalla 4615.

The issue stemmed from an unknown cause, impacting approximately 1209 services. Our response team is working with Telstra Wholesale...

We are continuing to experience a significant local network outage affecting 4G in the following localities: Bentley Park 4869, East Trinity 4871, Edmonton 4869, Gordonvale 4865, Green Hill 4865, Lamb Range 4870, Mount Peter 4869, Mount Sheridan 4868, Packers Camp 4865, Portsmith 4870, White Rock 4306, White Rock 4868, Wrights Creek 4869.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1680 services. Our response team is working with Telstra Wholesa...

We are continuing to experience a significant local network outage affecting 4G in the following localities: Alligator Creek 4740, Alligator Creek 4816, Brookhill 4816, Cape Cleveland 4810, Coral Sea 4800, Cromarty 4809, Cungulla 4816, Julago 4816, Mount Elliot 4816, Nome 4816, Stuart 4811.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1001 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We ap...

We recently experienced a significant local network outage affecting 4G in the following localities: Allora 4362, Ascot 4007, Ascot 4359, Ascot 4875, Back Plains 4361, Budgee 4359, Clifton 4361, East Greenmount 4359, Elphinstone 4361, Elphinstone 4742, Felton 4358, Forest Springs 4362, Greenmount 4358, Greenmount 4359, Greenmount 4751, Headington Hill 4361, Kings Creek 4361, Manapouri 4361, Missen Flat 4361, Mount Molar 4361, Nevilton 4361, Nobby 4360, Pilton 4361, Ryeford 4361, Sandy Camp 43...

We recently experienced a significant local network outage affecting 4G in the following localities: Atkinsons Dam 4311, Biarra 4313, Buaraba 4311, Buaraba South 4311, Churchable 4311, Coominya 4311, Kentville 4341, Lockrose 4342, Lockyer Waters 4311, Lynford 4342, Mount Hallen 4312, Mount Tarampa 4311, Ravensbourne 4352, Redbank Creek 4312, Spring Creek 4343, Spring Creek 4361, Spring Creek 4420.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 583 ...

We are continuing to experience a significant local network outage affecting 4G in the following localities: Cloncurry 4824.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 747 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: IN PROGRESS
Date & time of issue: 30/07/2026 09:04 PM
Last update: 15/08/2026 01:27 AM
Next update:...

We are continuing to experience a significant local network outage affecting 4G in the following localities: Cloncurry 4824.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 878 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: IN PROGRESS
Date & time of issue: 30/07/2026 02:09 PM
Last update: 15/08/2026 01:27 AM
Next update:...

We recently experienced a significant local network outage affecting 4G in the following localities: Allora 4362, Back Plains 4361, Clifton 4361, Elphinstone 4361, Elphinstone 4742, Felton 4358, Forest Springs 4362, Headington Hill 4361, Kings Creek 4361, Manapouri 4361, Missen Flat 4361, Mount Molar 4361, Nevilton 4361, Nobby 4360, Pilton 4361, Ryeford 4361, Sandy Camp 4361, Spring Creek 4343, Spring Creek 4361, Spring Creek 4420, Upper Pilton 4361.

The issue stemmed from an unknown cause, ...

We recently experienced a significant local network outage affecting 4G in the following localities: Allandale 4310, Boonah 4310, Bunburra 4310, Bunjurgen 4310, Cannon Creek 4285, Cannon Creek 4310, Cannon Creek 4380, Coulson 4310, Dugandan 4310, Fassifern Valley 4309, Frenches Creek 4310, Hoya 4310, Kalbar 4309, Kents Pocket 4310, Milford 4310, Mount Alford 4310, Mount French 4310, Templin 4310, Teviotville 4309, Wallaces Creek 4310.

The issue stemmed from an unknown cause, impacting approx...

We are continuing to experience a significant local network outage affecting 4G in the following localities: Beecher 4680, Burua 4680, Byellee 4680, Callemondah 4680, Calliope 4680, Clinton 4680, Kirkwood 4680, New Auckland 4680, West Stowe 4680, Yarwun 4694.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1061 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience ca...

We are continuing to experience a significant local network outage affecting 4G in the following localities: Barney Point 4680, Boyne Island 4680, Callemondah 4680, Clinton 4680, Coral Sea 4800, Gladstone Harbour 4680, Glen Eden 4680, Kin Kora 4680, New Auckland 4680, Oconnell 4680, South Gladstone 4680, South Trees 4680, Sun Valley 4680, Tannum Sands 4680, Telina 4680, Toolooa 4680, West Gladstone 4680.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximate...

We are continuing to experience a significant local network outage affecting 4G in the following localities: Antonymyre 6714, Baynton 6714, Bulgarra 6714, Burrup 6714, Cleaverville 6714, Cooya Pooya 6714, Dampier Archipelago 6713, Gap Ridge 6714, Karratha 6714, Maitland 6714, Millars Well 6714, Mount Anketell 6714, Mulataga 6714, Nickol 6714, Pegs Creek 6714, Stove Hill 6714.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 413 services. Our response...

We recently experienced a significant local network outage affecting 4G in the following localities: Coral Bay 6701, Exmouth Gulf 6707, Lyndon 6701, Ningaloo 6701.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 370 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 16/07/2026 07:00 PM
Last update: 13/08/2026 11:35 PM
Next update: 14/08/2026 03:27 PM
Iss...

We recently experienced a significant local network outage affecting 4G in the following localities: Burcher 2671, Condobolin 2877, Derriwong 2877, Fairholme 2871, Mulguthrie 2877, Ootha 2875, Tullibigeal 2669, Ungarie 2669.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 302 services. Services have now been restored. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: RESOLVED
Date & time of issue: 02/07/2026 08:00 AM
Last upd...